Guest User
March 31, 2025
We bought a sunrise spa package, and when we arrived at the hotel we were surprised that there isn’t actually a spa. There is a luke warm “hot” tub outside, with outdoor lounge chairs (fine if you’re in the south of France, not so much in England). There’s a very small sauna that is ok for two people, no more. And that’s it. God knows what people who pay to be there for the day do. There are no hooks by the showers and the water leaks out under the doors, so you have to balance your towel awkwardly on top of the door. The staff are a shambles, we were given the wrong treatment times so didn’t get off to a relaxing start. The music played during treatments had an annoying female voice singing at me for 30 mins. Then the lunch! An awkwardly quiet dining room with no atmosphere, (please get some background music on), a limited food choice and poor quality meal. And the staff are completely clueless, we had to keep asking for things and waited for ages to get anything such as drinks menu, drinks, our mains, our bill! I would not recommend this to anyone.