Hotel Cartago Nova by Alegria

Having just spent 6 nights here i certainly wont be returning. We never expect fancy rooms when we book a budget hotel but i do expect to be able to get a good nights sleep. The room was basic and outdated but clean. The beds were very firm and comfortable. The biggest problem here is the noise. The walls are literally paper thin. There was a fella in the next room to us having a conversation on the phone and we could hear every word the person on the other end was saying! We were woken continuosly every night by other guests in their rooms chatting, laughing and shouting. Also right outside our door in the corridor near the lift was a couple of comfy chairs. So not only are we listening to people in their rooms, we have people sitting down right outside our door chatting away till all hours. We didnt get 1 full nights sleep. We included breakfast in our booking, we tried it twice and it wasnt great. We ended up going elsewhere and managed to find a fine breakfast nearby for reasonable money. The day we arrived, was the day that Spain, Portugal & France had an electrical blackout! This didnt bother us at all as we were still able to relax outside, have a few beers etc, however we arrived back at the hotel after dark and had to use the stairs to get up to the 8th floor, thats no problem as we use the stairs a lot anyway. BUT...there was no lighting whatsoever all the way up, 8 flights of stairs in the pitch black. Our phones had no battery left and no way to recharge them so we were in complete darkness. After finding and feeling our way to the room we realised just how dangerous this was! Surely there should be some kind of backup, especially on the stairs! There was a hotel just down the road that had full backup power running, so much so that they even had a disco going! Anyway, that was our experience. We have stayed in plenty of budget hotels and know what to expect usually but on this occasion we were very disappointed.

Wasn't the best stay, staff rude and l felt like the hotel and resort are not English friendly . Meal times were a joke, not the hotels fault but other guests of different nationalitys plating up food like it was going to run out, pushing in and generally no manners what so ever !!! Pool was nice but no atmosphere.

I do not recommend this hotel to anyone, honestly, this hotel is not worth more than 1 star, the first one, bed bugs, the music plays all night, it is impossible to get a rest, the bed is a tragedy, you will wake up like a broken person, when you report the bugs, they just say they are very sorry, give another one rooms and they give another dirty room discussed My holiday was broken!! Never back!!

Great budget hotel. Rooms are sparse but comfortable. Air con in rooms is rubbish! Great views of the pool and beach, great location. Friendly helpful staff. Super clean hotel, fresh towels every day. Food is ok, lots of choice for breakfast