Hotel Amaraigua – All Inclusive – Adults Only

Came here 26 to 30 April with 2 friends to celebrate my birthday and had a great time, ok not a 5 star but we didn't pay 5 star prices . The hotel is very nice and staff are lovely. We experienced the cyber attack on Monday 28 April and have to congratulate the staff on how they handled everything and they have never experienced anything like it before, they accommodated people from another hotel with a meal as their hotel was unable to do that and as there were children there there were people complaining that it is an adult hotel and shouldn't have children and even intimidated the poor receptionist to which my friends and I put him in his place.. All the staff were truly amazing during the MANY hours with no electric and we never went without, the poor restaurant staff were cleaning up with miners lights on their heads.. we had a great time and will be back so a BIG THANK YOU TO ALL STAFF, YOU WERE BRILLIANT XX

My expectations based on the reviews were high for the hotel, however upon my arrival and as my trip went by this has changed drastically and I would not recommend booking this at all as hotels in the area which are marketed as 3 stars looked better. Upon arrival the reception staff were lovely there isn’t a single thing they did wrong however the state of the room I received was questionable, it looked like the floors didn’t get swept between the previous person and me. To get extra toilet roll when ran out or even a shower gel we needed to ask the receptionist for it although the room was made to look presentable on the day. The food is only good if you eat it as soon as it has been made otherwise it goes all cold and you get leftovers it didn’t seem as they were making enough to last the whole duration of lunch or dinner. The bar is a self service with stale snacks from 10am until night. Pool facilities were dirty with the walk in part of the pool being covered in dirt all along and smaller pool no longer exists. The corridors as we were walking to the room constantly stank and it didn't seem that they were doing much about it. Overall no matter what price they offer for the rooms I wouldn’t recommend booking this accommodation even if its just to sleep in ants all over the room.

Spent a week here and ow my. It's so not a 4* hotel at all. The keys to the rooms all show it as a 3* hotel. Pool area is dirty, not cleaned daily, lacking in maintenance and cleaning. Sun beds broken and not enough parasols. So noisy at night as every night loud trash music to late. All inclusive drinks very poor quality and wasteful constant use one use plastic cups. Right opposite train line too which is noisy. Garden areas not well kept. Food OK ish not good though. Wouldn't recommend this hotel. Location on beach nice though but beach isn't nice soft sand. Very gritty sand. All in all not the best out there at all and it's a 3* hotel, not a 4*.

After a long day of travel to get here we arrived to be greeted by a very unfriendly man who obviously did not want to be here. He gave us our room key, and we opened the door to see one small double bed… (we are not a couple, my friend brought me for the weekend for my birthday) so we went back and asked for a room with 2 beds. He said no, but after us absolutely insisting he gave us another room and literally threw the new key at us. The rooms were clean and the beds were comfortable and the air conditioning works well so that was ok. Breakfast was ok, warm food was definitely not fresh but it was edible. The boiled eggs were the same batch two mornings in a row, all the smashed ones still in the bowl. The pool was clean and the outside area was nice. The barman (Frank I think) was really good but the drinks are definitely, definitely watered down. We drank loads and were nowhere near even tipsy. You don’t get glasses either, everything is in plastic cups. Lunch and dinner were pretty much the same thing all the time, no real choice if you want warm food. The sewage tank empty point is literally outside our room which was a nice touch because they emptied it, not even moving our sun lounges away. The evening entertainment first night was some Latin dancers, and it was performed in the bar area, they were talented but it wasn’t the entertainment we were looking forward to. The bar is a help yourself situation. There is a cocktail machine that gives you squash/cordial and definitely not a cocktail. The 2nd night entertainment was actually really good. It is a really basic hotel so if you want anything remotely fancy look somewhere else, but if you just want a cheap weekend away this is the place to come. Also I would not do the all inclusive option. There are loads of amazing places to eat and drink up the road.

Well what can I say ... rooms dirty ,staff very rude and don't know how to say please n thank you .....food terrible and I mean terrible.... we were told to be quiet at 12.30 .... who want to go to bed at that time when u are on holiday .... please please save your money and book a different hotel ....NOT A 4* HOTEL MORE LIKE A 2*

I was dreading this holiday after booking and then reading the horrific reviews! I need not have worried. It really is ok. Not fantastic, but ok. Positives It was a cheap break Hotel is clean and bedroom spotless Food is actually very good (some dishes do get cool quickly but you find that in most AI hotels) Staff are very friendly Entertainment is fun and lively Pool is small but no children so no problem Right on the sea front and beach is spotless Free safe in bedrooms Hairdryer in room surprisingly good Negatives The cheap plastic cups even inside (so much throw away plastic) AI is ok however there is no drink/coffee/water facilities whatsoever after 23.30 even to purchase. Hotel exterior/pool area is VERY basic and dated If you are happy with 3* you will enjoy yourself, but if you prefer 4* you may be disappointed. It really is “you get what you pay for” but if you are with the right people (as I am) you will have fun.