Palette - the River Crescent Resort

Terrible Experience – Not Worth the Price I stayed at River Grand, Manali and it was a complete disappointment. The room was dirty at check-in and not cleaned properly. The hotel is located near a dumping zone, so there’s a constant smell of garbage when you’re outside. I paid ₹12,000 per night for the Monarch Suite, but the Jacuzzi didn’t work, TV and Wi-Fi were useless, and the room smelled bad. Bathrooms had only basic amenities and the staff, especially housekeeping, was rude and unhelpful. The food was awful—buffet was always short, and meals tasted bland. This is a 2-star hotel charging 5-star rates. Definitely not recommended.