Guest User
February 15, 2024
The cleaning standards were surprisingly good. The breakfast was very good. My room was a Deluxe Double, and in this sense it seems to me that the "deluxe" is due to the size of 33m2, since in general it is a simple room, with a "clothes rack" to hang clothes. The wall where the air conditioning is installed had some peeling parts, requiring maintenance, and the lower part of the window also had some damaged paint. I am very strict about cleaning standards, so in this regard the level of cleanliness of the apartment was very good, but it requires puttying and painting the areas of the walls that I mentioned above. One aspect that caused surprise was the fact that when I arrived at check-in, at 1:00 p.m. on February 13, 2024, there was no service to take the bags to the room. My wife and I arrived with 5 bags. I asked for help to put them on the cart, but this service was not available, so I was given the "cart" so that I could carry the bags to the room myself. I found this strange because it is common for Atlantic chain hotels to have a porter service. I requested early check-in and it was granted. Overall, the stay at Sleep Inn Manaus was a pleasant surprise, especially due to the cleanliness and breakfast, as well as the good service provided by the staff I had contact with, from the reception to the kitchen. I would like to ask the manager of the Sleep Inn Manaus Hotel to take note of the details mentioned on the air conditioning wall and below the window (room 709). Thank you very much!
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