Guest User
May 15, 2025
customer service, food , rooms, facilities all excellent. Food and hygiene of excellent standard . waiting staff very pleasant and helpful nothing was to much trouble . Check in very smooth . Tip if your getting in late at night . Get something substantial to eat before you fly ,only a sandwich cheese cold meats available as restaurant close . Rooms spacious and very clean . water , juice replenished daily in fridge when all inclusive . pool and bar areas clean . staff excellent . Would be good if you could up grade to premier brands at the bar .Not option at the moment . My husband phone dropped out of his pocket in the taxi on the way home . Taxi company point transfer highly recommend as he took hubbie phone back to the hotel no charge . Şerife Öz customer relations manger, was so helpful and excellent communication , helped us to get my husband phone back to us in the uk . we will definitely visit this hotel again .