Water Side Resort & Spa Hotel - All Inclusive

Lovely hotel and nice service. Rooms are also very spacious. I have also had photo sessions with hotel photographers. Pics are stunning and guys know what they are doing. Reasonable price and definitely worth every penny. Memories for life

We travelled to Water Side on 12th June for a week. The hotel is lovely with a very nice reception area with a 24 hour bar. Reception staff were friendly as were all the bar staff. We found we had to reserve our sunbeds early to make sure we had a parasol. Pool area was lovely, the water warm enough. We went to the beach 1 day and that was a lovely area too with all inclusive facilities. I used the hair salon twice and had a lovely wash and blow dry. The food was good, not amazing as was lukewarm but there was always something to eat. Vast array of lovely salads. We ate in the Asia al a carte restaurant and really enjoyed that. It was a set menu. We went on the water slides, they were fun and played mini golf and table tennis. We didn't use the spa as I like to relax on my sunbed and read my kindle. The shops on site were good and although we didn't bother, the day trips looked good and reasonable. Overall a really nice stay.

Reading the reviews before hand put me off massively but we have just got back from a week stay and had a lovely time! Check in was easy and bags were taken to our room, we did not feel pressured to give tips throughout the week although we did feel pressured by the workers up-selling. Trying to get you to buy t-shirts and sand art for the children and when saying no they then proceed to ask children if they would like to do it which in turn makes you feel guilty. We had our photos done by the 2 brothers who go by tom and jerry, they were fantastic and did not pressure you to buy any photos if you did not want them and made us feel at ease. They were super friendly and would let the children pet the parrot! Staff were friendly and tried their best to help where they could. The man going around the pool bar was brilliant at clearing up any spillages of food straight away and staff were quick to clear plates. Reception are helpful, we had 2 incidents where we had birds come through into our bathroom and they quickly got them out. We also bought a plug from the hotel shop which unfortunately started to catch fire when plugged in! reception took this seriously and quickly got the plug out of the socket for us and informed the shop. Speaking of the shops, the convenient shop was very over priced and prices seemed to change daily (for us anyways). The clothes and bag shop were decently priced and both the workers were friendly and again no pressure to buy which was nice because as soon as you leave the hotel the pressure to buy from shops is extreme! The food was decent for us adults although was hard for my children but granted they are fussy eaters. We did enjoy some of the entertainment they had on in the night, the magician was brilliant and had us all laughing. Music by the pool in the day is not very age appropriate with lots of crude language. Music was very loud in the night but we managed to sleep through it eventually. we did have a mishap with kids club - My youngest son is 3 due to be 4 next week and a worker approached and asked if he would like to go to kids club. I told her he is not old enough and does not like to leave me she said this is fine he can come and stay anyways. We took him that afternoon and he loved it and wanted to go back the next day. When we took him the next day the other worker told me he was too young and that he was too clingy to the original women who asked him to come and therefore she could not give attention to all kids. this was a bit annoying as we had no intention of taking him originally (as i knew he wasn’t old enough) and the worker initiated a friendship with him at the dinner table by cuddling, kissing him and asking if he would come to kids club . Unfortunately this lead my son to be a bit upset for half the holiday as he could not go but we managed to find other things to do with him. I saw some posts about lifeguards not being very attentive but we experienced different, my son appro

Travelled with TUI and was given a land view on first floor. Loud music and screaming from disco until 2am as they leave exit door open facing hotel. No TUI rep to assist so had to insist we were moved. The first time ever I have moved rooms and had to sort myself as no TUI rep. Pool view on 3rd night. Shame as reasonable stay with good facilities but spoilt after first two nights and had to pack vacate room and await replacement room to be vacated. Got the impression land views given to TUI travellers

The Hotel itself is very good. Lovely pool, plenty of sunbeds, wide variety of food. Unfortunately the incessant racket from the "thump thump thump" music is absolutely unbearable. From 10 a.m to 11 p.m. the same shocking noise. No change to a more easy listening type of music, just thump thump thump. Some of us don't want to hear thatall dayan all night.