Guest User
May 2, 2025
DONT SPEND YOUR MONEY HERE, FAKE 4 star Food is bad, namesake amenities, poor services. Its not a 4 star hotel, make my trip must explain why the hotel is categorised as 4 star, I booked due to my trust in MMT, will be very careful from here on. the hotel is beat described as a "building" with hardly any amenities, i have photos and videos to support my review. The hotel is at best an oyo room and not sure why i have paid such high rates per night. When i checked out in the morning there is hardly anyone at reception, reception lights are off, no security, anyone can come to your room at night, no one attended even for checkout, had to pull out my own bags and even unsure of what to do with the keys, i left the key inside the room. No one attends calls to provide basic amenities like water in the morning. Overall the hotel itself is only a building with a riverside restaurant and a live band performing next to the restaurant seats within the premise. My room was on the first floor (103) and anyone sitting in the restaurant can fully peek into my room, no privacy. Restaurant food was awful, half-cooked, I went outside to have dinner. Interestingly to highlight the resturant charges 18 percent GST on FOOD citing some laws, however in my last 4 days i have stayed in 3 5-star hotels and paid only 5 percent GST. Moreover, when this point was raised to the front desk, they defended and later said they will waive off the GST which they did. My question is how can MMT rate a property where basic security is missing, there is no privacy, amenities are 2/3 star and fraudulent financial keeping is visible. Even the average airbnb's provide better services. The previous night I had spent in kasol in kailasa- homalayan resort a unique 5 star hotel, where i paid 18 k. The whole property has ample and unque services and experiences. it cannot be that a 4 star rated restaurant falls so below that there is even basic amenities, services, secutiy and provacy lacking. Can Mmt explaon why the hotel charges 11200 per night for nothing. Due to this the last day of vacation was spoilt, I will not recommend any tourist to pay 11,200 per night trusting MMT keeping in view the hotel amenities and experience, i urge mmt to take this seriously, and refund my money back . We come to MMt to book hotel bevause of trust in services, however, whole experience has left me sad.