Pristine Hotel

SMOKE EVERYWHERE! From the front desk, elevator, and YOUR ROOM will smell smoke. You can’t sleep from the loud noise from the rooms next door!!! You can’t sleep from the bad smell of smoke in your room as well!!!! VERY BAD EXPERIENCE!!! Not coming back! Do not book your stat here if you are travelling to Binondo/Manila! Thank me, and You’re welcome!

Pro: convenient location right across shopping malls. Good sized room and bathroom, staff are very helpful and accommodating. There's a Chinese restaurant and they are open until very late at night. You can also get a Chinese massage. Housekeeping cleaned up almost daily. Con: most customers smoke so it sometimes smells like cigarette smoke even in the room. The room could have used a deep cleaning as the floors looked clean but weren't in reality. The floor tiles design camouflaged dirt so well that if you walk around barefoot, your soles will look black in no time. (Good they provide room slippers) If you're sensitive to noise, the weekends will probably bother you as there's a KTV in the building and we could hear it in our room on the 8th floor. There were also construction sounds throughout our stay.

Firstly, I must commend the front office staff and security guards for their exceptional friendliness, approachability, and willingness to assist guests. Their professionalism greatly enhanced my experience during my stay. However, I would like to address an issue that slightly affected my overall satisfaction. There was noticeable noise disturbance during the night, extending until dawn. This impacted my ability to rest comfortably during my stay. I understand that managing noise levels can be challenging, and I appreciate your attention to ensuring all guests have a pleasant experience. Perhaps there are measures that could be explored to mitigate noise disruptions in the future.

This hotel is located near China City, just opposite the shopping mall in Lucky China City. The location is quite good, the traffic is convenient and shopping is convenient. The sound insulation of the room is not good, and there are KTV and restaurants downstairs, and it will always be noisy at night. The waiter at the front desk is very warm and polite. The doorman has a poor sense of service and will not take the initiative to help with the luggage.

I am happy with our stay in this hotel. The rooms are clean and a bit spacious. The service is good. The staff even the manager are nice. It's location is accessible to anywhere in Manila. Cleanliness is superb. It has an elevator and trolley for baggage. It also has wifi. The only problem was the lack of parking space. Will I stay here again, I would say yes. Especially if they work out the parking hehehe.