RED PLANET Hotels in Manila

Generally it was a pleasant stay and great experience with the hotel. Kindly be aware that this is a pet friendly hotel, where you may hear the bark of dogs or the cat miao during dining or sleeping. We heard dogs barked this morning during the breakfast. Well.... you may need to choose wisely otherwise you may get shocked. Cheers!

Don't go....not now anyway. Find out if the construction is finished before booking. Love the employees and rooms. Great location up the street from Robinsons mall. There are plenty of bars and things to do. However, the hotel is a mess, and pool has been down for over a year. They do not look like they are in any hurry to get it finished either. The gym is now on the 15th floor in what used to be a suite. The casino is on the 5th floor. The front desk area in now inside the, what used to be a bar area to the right when you walk in. It's a mess...and like I said, from my room I watched them working the pool area. Not good. Everything is by hand, no construction equipment. Going to be a while. Anyway, I don't want to be too harsh, but if everything is down and all over the place, why are charging pre-covid prices?? Ridiculous!

To be honest the stay was good! The room is clean! The staff is friendly and helpful! Early check in was not possible which was kind of disappointing after our arrival from the airport at 07:00. Manila is just not very attractive! And we had a smoking room next to us - so we had to change room in the middle of the night and then our room got smaller without a minibar and a misconstrued shower! All in all was it good! We stayed in the room nearly the whole day!

My stay at City Garden Suites Hotel Manila was generally pleasant. The room design, while slightly dated, was comfortable. The hotel's location is excellent, situated in the heart of Ermita and within a 7-minute walk to Robinsons Mall, as well as close to the bay, offering views of the busy Manila port. The proximity to several Halal restaurants and massage parlors is also a great convenience. The staff were friendly and welcoming, and I must mention that the doorman was particularly attentive. While the breakfast options for vegetarians were somewhat limited, they were sufficient for someone with a small appetite like mine.

The room appeared clean, but upon entering, I was hit with a bad smell. On the other hand, the location was extremely convenient, close to all the areas I wanted to visit. However, our experience was marred by poor service. Upon arrival, no one assisted us with our luggage. The reception staff on duty was unaccommodating and intimidating. I believe that working in the hospitality industry requires a high level of customer service, even on difficult days. If someone is unhappy in their role, it's better for them to leave rather than jeopardize the company's reputation with rude behavior. Unfortunately, this lack of service continued throughout our stay. No one helped us with our luggage when we departed, unlike other hotels I've recently visited, where staff were eager to assist. I also noticed that most staff members didn't smile, and it seemed that they provided preferential treatment to foreign guests. In terms of amenities, the hotel needs to improve its swimming pool. We were surprised by how small it was, contradicting the hotel's description of having both a swimming pool and a children's pool. In reality, there was only one tiny pool. So, some of my relatives didn't even bother swimming due to the crowds and limited space. In terms of food, my family stayed there for two days, and I noticed that the breakfast options lacked vegetables. It's essential to include vegetables as a choice. This hotel’s restaurant don’t cater to vegetarians.

My stay at this hotel was exceptional. The staff was warm and welcoming, and the room was spacious, clean, and well-equipped with modern amenities. The comfortable bed ensured a restful sleep, and the breakfast buffet offered a delicious variety of options. The fitness center and bar was a great addition, and the Wi-Fi was fast and reliable. Conveniently located near attractions and dining, the hotel was surprisingly quiet. The staff’s professionalism and attentiveness truly stood out. I highly recommend Ramada by Wyndham for a comfortable, convenient, and memorable stay. Can’t wait to return!

The location was great as I have activities to do at Quirino Grandstand. The facilities and room was pleasing to the eye. However, the walls are thin, you can overhear your neighbors. There was only one door key, which can be inconvenient when you’re sharing the room with a friend. I hope you give at least 2 room keys. The aquarium wall was beautiful, however the glass needs to be cleaned.