Guest User
May 3, 2025
Racist behavior, dirty room, stay to be avoided at all costs
I am deeply shocked by my experience at the B&B Hotel Marseille Centre La Joliette. From the moment I arrived, I encountered racist behavior from the receptionist. Their attitude was contemptuous and discriminatory, and I clearly felt I was being treated differently because of my origins.
In addition, the requests I had made when booking—a room on a high floor with an unobstructed view—were ignored. Instead, I was assigned a room on a lower floor, whose window directly overlooked the trash cans. This clearly seemed intentional.
The room itself was in poor condition: dust everywhere, dirty walls, a bathroom barely cleaned, and toilet paper not replaced. The lack of hygiene and respect for customers is unacceptable.
I strongly advise against this establishment, not only for its lack of cleanliness, but especially for the discriminatory treatment I experienced there. Racism has no place in a hotel that claims to be welcoming.
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