D Elegance Grand Bandar Seri Alam
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Masai
D Elegance Grand Bandar Seri Alam
1, Jln Suria 1, Bandar Baru Seri Alam, Masai, Johor, 81750, Malaysia
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Last booked 6 hrs ago
Highlights
Sparkling clean
Top local pick
Free parking
Ideal location
Airport pick-up availableShow More
Amenities
Taxi booking service
Wake-up call
ParkingFree
Wi-Fi in public areasFree
Cafe
Restaurant
24-hour front desk
Valet parking
All Amenities
Property Description
With a stay at D Elegance Grand Bandar Seri Alam in Masai, you'll be within a 15-minute drive of KSL City Mall and AEON Tebrau City. This hotel is 11.2 mi (18 km) from Johor Bahru City Square and 16 mi (25.8 km) from Singapore Zoo.
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8.4/10
Very GoodAir-con, shower and all room facilities are good including the free wi-FI. Breakfast is good too
All 141 Reviews
Surroundings
Airport: Senai International Airport
(37.3 km)
Train: Kempas Baru
(21.0 km)
Landmarks: Superstar Cinema
(440m)
Landmarks: Masai Mission Church
(440m)
Landmarks: Sakhti Fitness Centre
(480m)
Landmarks: Kuil Arulmigu Raja Kaliamman Alayam
(490m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
1
Run of House
Air conditioning
Private bathroom
Desk
Hair dryer
Check Availability
12
Superior King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Superior Twin Room
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Desk
Check Availability
4
Quadruple Family Room
2 King bed
May not have a window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
Deluxe Triple Room
1 King bed and 1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
13
Deluxe King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews
8.4/10
Very Good
141 reviews
Verified Reviews- Cleanliness8.7
- Amenities8.2
- Location8.6
- Service8.2
Average for similar properties in Masai
AI Summary
Spacious, comfortable rooms with great beds. Convenient, peaceful location near dining and shopping. Friendly, helpful staff offer excellent service.
Guest User
April 28, 2025
Air-con, shower and all room facilities are good including the free wi-FI. Breakfast is good too
Ismawati Ismail
April 14, 2025
Above our expectations..
Room rate are slightly above average rate if compare to the location :) nevertheless dont mind to revisit if the hotel keep it a good work!
Shawalino
February 16, 2025
Nice n spacious hotel. Clean and well kept. However there’s a little issue as the toilet has an unpleasant smell. Breakfast was also reasonably acceptable.
JamaludinLiyana
June 24, 2024
Bad experience
1. Air-conditioner was not cold and leaking.
2. Tap does not have hot water option.
3. Water heater pump was from old machine pump. The water was not hot at all.
4. Shampoo, bath gel, and conditioner pump was difficult to pump. Need to pull the head to pump again.
Good experience
1. Breakfast was ok.
2. Front desk service was friendly.
It was not worth RM200++ at all.
Faye2307
June 17, 2024
All was good except that the toilet drainage was smelly and our aircon cover was open for some reason. Didn't stop the aircon from working perfectly hence we did not request for them to close the lid. Still a smooth 3D2N stay and receptionists were friendly to assist when we accidentally left our card in the room. The breakfast area and choices were beyond expectation.
Raj2121
December 14, 2024
Travelled long distance by overnight flights for over 14 hours and reached the hotel just before 1 pm. Had reservation for 4 nights and their official time for check in is 3 pm.Allowed check in at 2.10 pm after over 1 hour wait. Would have been delighted as a customer if check in was allowed at 1 pm considering request and ample availability which they already had. Their checkout time is 12 pm. As a customer, empathy is expected. There were 2 bookings from our side having the same issue. The rooms were allotted after multiple requests. Not a very pleasant way to start the stay with dissatisfaction.
Assigned room 911 which had Lot of ants crawling in the room on walls,Study desk and Tea kettle area.Foul smell in the washroom near the sink. Complained to change the room and they refused saying the Housekeeping will clean the room and I must check again. After arriving back from work they asked me to go to the same room saying it's cleaned. Upon entering it's the same with even more ants. Don't know what and how they cleaned. Upon asking again they allotted room 609 without even a word of apology.. Customer service and response poor, specially from the ladies at the reception. Not a place to recommend.
Guest User
July 26, 2024
thank you for your good service… location also strategic..room also clean…
JK1111
May 25, 2024
Overall is great. Worth for the price. Simple breakfast but I am good with the lesser choices. The food is delicious. The room is clean. The staffs are friendly. The service is superb.
Services & Amenities
Most Popular Amenities
Taxi booking service
Wake-up call
Parking
Free
Wi-Fi in public areas
Free
Cafe
Restaurant
24-hour front desk
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Valet parking
Parking
Free
Transportation
Taxi booking service
Front Desk Services
Wake-up call
Express check-in and check-out
24-hour front desk
Food & Drink
Cafe
Room service
Public Areas
Smoking area
Garden
No smoking in public areas
Facilities for Children
Children's meals available
Business Services
Multimedia display system
Wedding service
Accessibility
Accessible rooms available
Safety & Security
Security personnel
Intruder alarm
CCTV in public areas
Fire extinguisher
Smoke detector
First aid kit
First aid room
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 00:00–12:30
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeAmerican, Asian, Continental, Full English/Irish, Halal
StyleBuffet
| Age | Fee |
|---|---|
Children 7 years old and under | Free |
Children 8–12 years old | MYR 10.00 (approx. AED 8.65) per person |
Children 13–17 years old | MYR 20.00 (approx. AED 17.30) per person |
Adult | Buffet:MYR 20.00 (approx. AED 17.30) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MYR 50.00 (approx. AED 43.24) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 96
With a stay at D Elegance Grand Bandar Seri Alam in Masai, you'll be within a 15-minute drive of KSL City Mall and AEON Tebrau City. This hotel is 11.2 mi (18 km) from Johor Bahru City Square and 16 mi (25.8 km) from Singapore Zoo.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
At D Elegance Grand Bandar Seri Alam, enjoy a satisfying meal at the restaurant. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 96 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include desks and electric kettles, and housekeeping is provided on request.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
At D Elegance Grand Bandar Seri Alam, enjoy a satisfying meal at the restaurant. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 96 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include desks and electric kettles, and housekeeping is provided on request.