Shiraishiya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Matsue
Shiraishiya
44-2 Tamayu-cho-Tamatsukuri, Matsue City, Shimane Prefecture, 699-0201, Japan
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Highlights
Sparkling clean
Excellent service
Ideal location
Top local pick
Delicious breakfastShow More
Amenities
Sauna
Hot springs
Golf course
Children's slippers
All Amenities
Property Description
Shiraishiya is a fun ryokan to enjoy with a theme of flowers. The ryokan has authentic Japanese style rooms, a lobby lounge and mens and womens open-air hot-springs baths. Although the ryokan has an authentic image, it is equipped with modern features. Besides the large hot-baths and open-air hot-baths, there is a jacuzzi, sauna, and a Karaoke bar.
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9.4/10
AmazingCleanliness9.4
Amenities9.4
Location9.4
Service9.4
All 21 Reviews
Surroundings
Airport: Izumo Airport
(16.7 km)
Airport: Yonago Kitaro Airport
(32.9 km)
Train: JR Tamatsukuri-Onsen Station
(1.6 km)
Train: JR Nogi Station
(6.2 km)
Landmarks: Kirakira Bridge
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
1
Japanese-Style Room (Shoyotei Wing)
Non-smoking
Refrigerator
TV
Heating
Air conditioning (cooling only)
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1
Japanese-Style Room (Chikuyotei Wing)
Non-smoking
Refrigerator
TV
Heating
Air conditioning (cooling only)
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1
Upgraded, Japanese-Style Room, 12.5 Tatami Mats
6 Futon bed
Has window
Non-smoking
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2
Standard, Japanese-Style Room, 8 Tatami Mats
4 Futon bed
Has window
Non-smoking
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11
Standard Semi-Double Room-Non-Smoking
1 Small double beds
Non-smoking
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Guest Reviews
9.4/10
Amazing
21 reviews
Verified Reviews- Cleanliness9.4
- Amenities9.4
- Location9.4
- Service9.4
Average for similar properties in Matsue
Guest User
January 26, 2025
I have stayed at many inns and hotels, but this is the first time I have experienced such thorough omotenashi; hospitality. It felt like being showered with hospitality from the moment I parked my car in front of this inn. Every employee I saw was dedicated to greeting with me. I felt how enthusiastic they were to omotenasu us. No exception but everybody. I honestly wanted to know the secret behind this level of hospitality. I wanted to know it for my company. If you want to experience Japanese omotenashi, this is the place that you should come.
Guest User
July 29, 2023
This was our first trip to the San'in region as a couple, and we decided to stay at this hotel based on word of mouth. I was able to experience the hospitality and concern of all the staff, from welcoming me on arrival to room guidance, meals, evening events, and seeing off on departure, and I was able to spend the best days. In particular, I was very happy that a message card from the new graduate staff who was in charge of serving the dinner was quietly placed on the dashboard of the car. If I have the opportunity to travel to the area again next time, I would like to use the Shiraishi family again.
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Guest User
July 9, 2023
This is my second time staying at Shiraishi family. I was able to enjoy it. From the time we arrived until the time we left, I was able to feel the hospitality of the employees. From greetings to responses, the attitude of valuing customers was overflowing. The food was delicious and the room was clean and well equipped with everything we needed. The bath was also comfortable. I tend to want to enjoy various inns, but this inn makes me want to come back again.
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Guest User
April 29, 2023
There was a review comment that "I can't find any flaws at all", but I completely agree. Mr. Nakai (he called himself Mr. Matsudo), who was in charge of our dinner, was very kind to us. thank you very much. The attached photo is her portrait drawn on the coaster. In addition, I couldn't confirm the name, so I can't introduce it here, but after leaving the car key with the person who met me at the driveway, the next morning after checking out, the car was brought to the front of the hotel entrance. All the staff, including the person who handed me the key in front of the hotel, treated me very pleasantly. The room, bathroom, and food were all wonderful. I can wholeheartedly recommend it. I agree with the reviewer who wrote, "I can't find any fault with it at all". The nakai (a female staff who serve customers inns and Japanese restaurants) who took care of our dinner (she said her name was Ms. Matsudo) took very good care of us. Thank you very much. The attached picture is her portrait on a coaster.From the person who met us at the porte-cochere and left our car key with us, to the person who handed us the key in front of the car that was brought to porte-cochere after check-out the next morning, all the staff treated us very pleasantly. I am sorry that I could not check everyone's name, so I cannot introduce them here. the bath, and the food were all excellent. I can wholeheartedly recommend it.
Original TextTranslation provided by Google
Guest User
March 18, 2023
Great in everything. Can't find any flaws at all. The customer service, food, and bath (cypress) were all good. There was a description on another travel site that the room was old and unsatisfactory, but it was cleaned properly and I didn't mind at all. Best place to stay in recent times
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Guest User
February 19, 2023
Fairies dwell in flower arrangements everywhere. Feel a fairy tale in the open-air bath with light rain, and become a fetus immersed in amniotic fluid in the cypress bath. A lot of hospitality that makes you have such an illusion... I even think it's a waste for me. It is precisely because of this era that heartfelt true hospitality permeates the mind and body. Customer service + food + bath = everything is perfect. I am glad that I was born in this country. I would like you to experience it. It is the result of daily efforts without shadows and sunshine of the landlady and employees who support the local area and ryokan. I can only thank you.
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Guest User
February 11, 2023
One of the best hotels I've stayed in recently. It's been a long time since I was shown around the room and made tea by Ms. Sudo. Mr. Sudo was a trainee, but I was very impressed with how hard he worked. When I asked about where to go the next day, I was really taken care of by checking it out properly. After breakfast, the words "Please have a nice day ..." were also very pleasant.
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Guest User
November 13, 2022
I wanted to visit Tamatsukuri Onsen for the first time in a long time, so I was taken care of by this inn. The hot water in the bath is just right and it is the best for taking a long bath. The main dishes are dishes that make use of local ingredients, and the taste and volume are satisfying. I would like to thank the staff in charge of the guest rooms for their kindness.
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Guest User
June 6, 2022
I thought I'd like to stay once because it has a good reputation, but it was as good as the reputation or even more. First of all, it is different from the reception. The eyes of the employees are smiling really gently. I really understand that you are coming from the bottom of my heart, and it is the same when I go out, and my family was surprised. It was a warm feeling while keeping a good distance from the staff in charge. The equipment such as the colored yukata has been carefully selected, and the flowers in the room are gentle and cute, and I was healed. There were plenty of pamphlets about the surrounding area in the room, which was convenient. There are not many baths, but everyone from small children to the elderly can safely enter. I liked the smell of the cypress bath. The food, both breakfast and dinner, was absolutely delicious. The breakfast buffet was more satisfying than any other buffet I have eaten in Japan or abroad. The french toast was like a famous store and was the best. It was an inn where you can heal not only the hot springs but also the people, and it was an inn that definitely made me want to go again.
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Services & Amenities
Most Popular Amenities
Sauna
Hot springs
Golf course
Hot springs
More Amenities
Health & Wellness
Sauna
Hot springs
Golf course
Facilities for Children
Children's slippers
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 10:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.
Breakfast
TypeJapanese
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Paying at the Hotel
Property Description
- Number of Rooms: 58
Shiraishiya is a fun ryokan to enjoy with a theme of flowers. The ryokan has authentic Japanese style rooms, a lobby lounge and mens and womens open-air hot-springs baths. Although the ryokan has an authentic image, it is equipped with modern features. Besides the large hot-baths and open-air hot-baths, there is a jacuzzi, sauna, and a Karaoke bar.