Ohashikan

Excellent customer service and nice facilities. The view is also fine.

Very helpful staff. My special thanks to Miss Amy Tsang, the staff in the front office who offer me a great assistance. But the hot spring bath is not accessible by lift. We need to go down the deep stairs to use it.

This Ryokan is just great, so glad we stayed here. First colloquial English is spoken by the owners, and they willing answer email questions in advance. They also accept luggage forwarded by Yamato transport. You can book direct if you want. Second, the location is excellent, you can walk to most major sights in Matsue in 15 mins or less. The pedestrian shopping street starts only 2 blocks away and there are lots of restaurants nearby. If you get a room with a view of the river and the lake, you wan't regret it, very beautiful. In terms of food , this Ryokan is flexible and will serve you a western breakfast with a few Japanese sides, rather than a full Japanese style breakfast if you must request this in advance. We had an excellent dinner of local specialties our last night , a delicious end to our stay in Japan. This Ryokan is quite small, so if your stay coincides with some special happening in Matsue like the Warrior Parade, book far in advance. Our room was large, extremely comfortable, well designed, and we were vey happy with it. If you can afford one of the 3 rooms with its own volcanic springs hot tub it's worth it. However the steam baths in the basement were clean, and comfortable. we went every day. The only problem this hotel has is also a city wide problem, there are not enough taxis, especially during rush hour. However, the public bus stop is only 1/2 a block away to take you to the train station.