Best Matsumoto Hotels

"A long-established hotel, the red house is particularly beautiful, the environment is elegant, and the service is considerate. The breakfast at 5,200 is a bit expensive, mainly because I don’t have time. The two kinds of beef for dinner are very delicious. It is a hotel I want to come to again next time."

"■There is a free shuttle bus from Matsumoto Sta.>>Hotel 16:00/17:00 Exit the station and walk to the right to wait for the bus near the police station. The bus will have a Shoho sign. From the hotel>>Matsumoto Sta. 9:00/10:00 If you want to stop by near the castle, tell the driver. He will let you get off along the way before reaching the station. ■Before checking in, we went to Kamikochi first. In the morning, we left our luggage at Ace Inn, which is part of the same chain. We will get a numbered tag to pick up our luggage at Shoho. / After checking out, we will go sightseeing in the city before returning. We can leave our luggage at Shoho. They will send it to us to pick up at Ace Inn. ■Free drinks from 15:00-20:00: Tea, coffee, fruit juice, beer. / Welcome drinks are tea and 3 types of pickles. ■The Panorama View Onsen alternates between men and women. / Another onsen is separated for men and women and uses the same time."

"Convenient transportation, five minutes away from Matsumoto Station, close to the long-distance bus station, free supper at night, large bath, welcome drink that I didn't experience when I arrived at the hotel late, the room is also big and new. Next time I will experience breakfast, according to the reviews, it is also rich."

"The location is near but consider as far walking from station. It’s very far from the walking streets/ town and castle (approx 1km or slightly more). The bus/ transport couldn’t stop exact to those area hence walking is required. If you wanted to stay close to the station, there’s more better choices which more straight forward locate from the stations. Hotel buena vista just not as straight forward. The staff is just junior inexperience. I have phone data issue and ask for wifi assistance. The wifi in the lobby is so weak that I couldn’t connect. I ended up going back to JR station to get the public wifi to fix my data. Staff just look at me without offering any solutions. But one staff is kind and he stood at the lobby. He handed me the Matsumoto map for my exploring before the 3pm check in. Hey, I expected this is done by the one at the counter not this gentleman who stand at the hotel lobby! When it mentioned hotel buena vista has good cafe etc etc .. it’s actually dated and nothing to shout about. However the perks is to book a slot and visit the sister hotel closer to the mountain with the provided shuttle bus for their onsen facilities. That was top notch !!! Please book it earlier before it’s gone. However the slot available is dinner time. So please consider it."

"The hotel is only a 20 minute walk from the Upper Highland Bus Station. The public areas have been refurbished and the facilities are better. The rooms are old-fashioned hotel style, pillows and beds are just as usual. Good dinner. Take the child and don't want to toss, spend money to buy a convenient."

"Lived the best hotel in Japan. The place is small, but the layout is exquisite. Careful staff service. Carry your luggage to the room and explain each dish of dinner carefully. Indoor hot springs are arranged for men and women to change the hot spring room. Try two different arrangements. Dinner and breakfast are super good. The room was also very clean and comfortable. Especially recommended."

"The facilities in an old hot spring hotel are a bit outdated, and the waiters are all elderly and can only use translation software to communicate. The size of the small suite is okay. The Japanese tatami is too hard to sleep on. There are not many public baths, but they are very hot. The most amazing thing is the private bath on the 6th floor. No reservation is required. It is first come first served. You can see the city view and the distance. Mountain The set meals for dinner and breakfast are so-so and can only satisfy your needs"

"Amazing!!! Will definitely come back in the future...room rates are pricey but you get what you paid for. Food was like dining in a Michelin star restaurant. They have different types of onsen to suit your needs, from spacious onsen bath to deep bath and bed type bath."

"I had a wonderful experience here at Cafe&Stay Castana. The room was clean and comfortable, a great find at this price! The location is great with a free parking lot available, and with a huge supermarket conveniently located beside. However, I have to especially commend the staff, they were so friendly and accommodating to our needs! As you know, sometimes travellers are disoriented and stressed, and their willingness to help is deeply appreciated. I also had to ask for directions to a doctor as I fell sick, and they went above and beyond to take care of me. I could have only experienced this humanity at a small enterprise like this, and am very grateful."

"The front desk was welcoming and there was a Chinese staff who gave snacks to the children. The room has a high and low bed, the children are very happy, climbed up and down N times. However, the room was really small and the Japanese breakfast was not very used. It is more convenient to walk from Matsumoto Station for about five to ten minutes. Overall, the holiday booking price is a bit more expensive."