Sheraton Fuerteventura Beach, Golf & Spa Resort

Nice hotel. Could do with some TLC in places. Some carpets need replacing and some interior walls need repairs. Most staff we encountered were exceptionally friendly and helpful. We booked a deluxe sea view room. Thought this came with a balcony and a view of the sea, looking at the hotel picture gallery. They checked us in to room 355. I specifically asked was this a good sea view room and was told yes by the receptionist, and on the sunny side of the hotel. She was obviously aware that this was not the case. She was the only member of staff we came across who didn’t appear to be very welcoming. The room was nice and a good size and had a large bathroom, although the bath needs to be replaced as there was rust around the plug hole and enamel coming off the bath. We also requested a king bed but were given a twin. The main problem was the terrace. Not private and apart from a very small ***** of sea on the horizon there was no proper sea view when sat down. We were looking at a wall. Even standing up there were palm trees restricting half the view. So upset and disappointed as this is not what we were expecting and in fact felt like these rooms should be priced very differently from the sea view rooms with a private balcony. People in other rooms could walk past along the terrace and we felt we had to leave the nets closed to ensure any privacy in the room. It felt claustrophobic. We asked immediately to move but the hotel was full and we had to wait for 3 days to move to a room with a private balcony and a sea view from a seated position. Eventually after moving we had a nice holiday. Breakfast was varied and good quality. We didn’t eat in the hotel in the evening. The pools were nice and sun beds plentiful although a few people still put towels on the beds first thing and were gone for most of the day. As I said staff on the whole were great and always quick to smile and say hello.

We had a wonderful week s stay at end of February! Our room was perfect, great wet room, two wash basins, plenty of towels, lovely very private patio area, beautiful gardens in all areas of hotel, English tv channels( never had before on any holiday abroad) superb buffet breakfast, varied evening entertainment, on the beach, five minutes from a medium sized shopping centre with supermarket, brilliant staff for whom nothing was too much trouble. This was our third visit back and we intend to return next year with family. The only issue we had was some fruit flies in tea/coffee making area which I found was due to me leaving sugar packet open. When I reported this it was dealt with rapidly! I can’t understand some of negative reviews regarding food and describing hotel as three star! Yes I get that some areas may need some updating, but for me it didn’t take from all the positives of this hotel! I have stayed in some very plush hotels but this hotel didn’t give me any less of an enjoyable holiday! For me the ambience and general ethos of attending to all guests s needs was paramount to a stress free stay! Looking forward to our next visit in 2026!