Riu Emerald Bay - All Inclusive
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1 room, 2 adults, 0 children
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Riu Emerald Bay - All Inclusive
Calzada Camarón Sabalo, Cuartel 25 Manzana 5 #3404 Col. Cerritos, Mazatlan, Sinaloa, 82110, Mexico
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Highlights
Ideal location
Lots to do
Free parkingAmenities
Restaurant
Outdoor swimming pool
Beach volleyball
Horse riding
Sauna
Spa
Massage room
Gym
All amenities
Property Description
With a stay at Hotel Riu Emerald Bay - All Inclusive in Mazatlán (Cerritos), you'll be within a 15-minute drive of Cerritos Beach and The Mazatlan Malecón. This all-inclusive property is 8.7 mi (14 km) from Mazatlán Aquarium and 10.6 mi (17 km) from Olas Altas Beach.
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8.1/10
Cleanliness8.1
Amenities8.0
Location8.0
Service8.1
All 102 reviews
Surroundings
Airport: Mazatlan International Airport
(37.1 km)
Train: Ferromex
(13.6 km)
Landmarks: La cuna de la banda
(120m)
Landmarks: Playa Brujas
(290m)
Landmarks: Mazagua Water Park
(530m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
Junior Suite With Sea View
Bedroom 1:1 King bed
Has window
Non-smoking
Ocean view
Stair-free main entrance
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6
Duplex (M)
1 King bed and 2 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Superior Room M+
1 King bed and 1 Sofa bed or 2 Double bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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4
Double Room, Ocean View (M)
2 Double bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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Family Room With Sea View
1 King bed and 1 Double bed
Has window
Non-smoking
Ocean view
Stair-free main entrance
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5
Junior Suite, Sea View (M)
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Family Suite, Garden View (M)
Bedroom 1:1 King bed and 2 Double bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Suite With Jacuzzi
Has window
Non-smoking
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Standard Double Room
2 Double bed or 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
1
Superior Room With Garden View
2 Double bed or 1 King bed
Has window
Non-smoking
Check Availability
4
Family Room, Sea View (M)
1 King bed and 1 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
1
Double 2 Bedroom Double Room Ocean View
Bedroom 1:2 Double bed ● Bedroom 2:2 Double bed
Has window
Non-smoking
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Family Room Garden View Superior Suite
Bedroom 1:2 Double bed ● Bedroom 2:1 King bed
Has window
Non-smoking
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Family Room Garden View Suite
Has window
Non-smoking
Check Availability
5
Family Suite, 2 Bedrooms (Superior, M)
Bedroom 1:1 King bed and 2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Suite, Jetted Tub, Sea View (M)
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Double Vistas Al Oceano
2 Double bed or 1 King bed
Has window
Non-smoking
Check Availability
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Guest Reviews
8.1/10
Very Good
102 reviews
- Cleanliness8.1
- Amenities8.0
- Location8.0
- Service8.1
Average for similar properties in Mazatlan
Review summary
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Dining Options: The hotel offers diverse dining experiences, including varied restaurant menus and a well-received breakfast with a mix of dishes. Guests praised the quality and variety of food available across different dining areas.
Guest User
September 29, 2025
Buen servicio, restaurantes con comida muy variada, hau varias alberca tanto familiares y tambien para solo mayores de edad con servicio de bar en alberca
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Jesus or
April 22, 2025
Comida regular / medio. Les falla Fon pocas cosas que pueden hacer diferencias, por ejemplo .. carne de hamburguesas , muy mala. Creo no cuesta mucho conseguir una mejor carne, y un mejor pan.
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john
August 25, 2025
we were in room 2211, the room was beautiful. couldn't get in the pools there were so many people, all chairs were taken, the pools had warm water. the only place we at every niught was Tabasco. What a wonderful crew and good food. The chef Patrico was outstanding. the other buffets for lunch and dinner were not good
johan
August 23, 2025
The place was awesome 💯 but the problem was we got robbed in our room while we were out we had some cash in our luggage bag and it was gone when we came back an all they told us at customer service that they weren't responsible for that 😭
Denice
August 10, 2025
My main complaint is the low quality alcohol served; food was average and repetitive; very crowded place with full elevators, lines to eat, noisy.
Hugo
August 7, 2025
Out of the 4 nights we only had a good night sleep one night. Out bedroom was located on the 18th floor and there was so much music and cars partying on the block behind us until 2am-4am. We called the front desk multiple times and nothing could be done. Not too good for a 5 star resort. On one night my husband and I got stuck in an elevator that wouldn't open and we were panicking inside. We told a worker at the hotel and was just dismissed like nothing. We tried reserving for restaurants that needed a reservation and the app never had openings. The bed comfort was 100% BAD. The bed was so bad. Hard on one side and super soft uncomfortable on the other. NO premium drinks at all. Champaign for my birthday wasn't even an option. The front desk employees need more customer service. No one made us feel like a "resort 5 star experience".
Deici
August 10, 2025
Hotel pools were very dirty too many people they did not clean the pools my kids got a rash
John L
August 17, 2025
Great service just fun and relaxing
We had a wonderful time. We rate it a number one.
Services & Amenities
Most popular amenities
Restaurant
Outdoor swimming pool
Beach volleyball
Horse riding
Off-site
Sauna
Spa
Additional charge
Massage room
Gym
Parking
Free
24-hour front desk
Bar
Nightclub
Billiards room
Water park
Free
Car rentals
Currency exchange
Conference room
Additional charge
Children's pool
Playground
Free
Water slide
Kids' club
Wi-Fi in public areas
Free
Restaurant
Outdoor swimming pool
Spa
Gym
Bar
Billiards room
Water park
Conference room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Parking
Free
Transportation
Car rentals
Front desk services
24-hour front desk
Currency exchange
Tour and ticket booking service
Languages spoken
English
Spanish
Food & drink
Bar
Lobby bar
Snack bar
Health & wellness
Massage room
Spa
Additional charge
Sauna
Billiards room
Public baths
Beach volleyball
Horse riding
Off-site
Hair and beauty salon
Gym
Activities
Public beach
Water slide
Water park
Free
Nightclub
Public areas
BBQ
Garden
Smoking area
ATM
Elevator
Cleaning services
Laundry service (on-site)
Additional charge
Facilities for children
Playground
Free
Kids' club
Children's pool
Business services
Conference room
Additional charge
Wedding service
Accessibility
Accessible rooms available
Safety & security
First aid kit
Intruder alarm
Smoke detector
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 06:00–12:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2008
- Number of Rooms: 254
Phone:+52-6699897902
With a stay at Hotel Riu Emerald Bay - All Inclusive in Mazatlán (Cerritos), you'll be within a 15-minute drive of Cerritos Beach and The Mazatlan Malecón. This all-inclusive property is 8.7 mi (14 km) from Mazatlán Aquarium and 10.6 mi (17 km) from Olas Altas Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and a complimentary water park. This Art Deco property also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
Satisfy your appetite at Las Tres Islas, one of the property's 5 restaurants. Wind down with a drink at one of the 7 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Mazatlán? This property has 5167 square feet (480 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 1028 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and a complimentary water park. This Art Deco property also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
Satisfy your appetite at Las Tres Islas, one of the property's 5 restaurants. Wind down with a drink at one of the 7 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Mazatlán? This property has 5167 square feet (480 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 1028 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.
Frequently Asked Questions
What are the check-in and check-out times at Riu Emerald Bay - All Inclusive?
Check-in time at Riu Emerald Bay - All Inclusive starts at 15:00-24:00, and check-out time is by 12:00.What are the check-in and check-out times at Riu Emerald Bay - All Inclusive?
Does Riu Emerald Bay - All Inclusive have a pool?
Yes, Riu Emerald Bay - All Inclusive has a swimming pool for guests.Does Riu Emerald Bay - All Inclusive have a pool?
Are pets allowed at Riu Emerald Bay - All Inclusive?
No, pets are not allowed at Riu Emerald Bay - All Inclusive.Are pets allowed at Riu Emerald Bay - All Inclusive?
How much does it cost to stay at Riu Emerald Bay - All Inclusive?
Room prices at Riu Emerald Bay - All Inclusive vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Riu Emerald Bay - All Inclusive?
How to get to Riu Emerald Bay - All Inclusive from the nearest airport?
The nearest airport is Mazatlan International Airport, located about 30 mins from hotel by car (37.1 km) away.How to get to Riu Emerald Bay - All Inclusive from the nearest airport?
What’s the cancellation policy at Riu Emerald Bay - All Inclusive?
The cancellation policy at Riu Emerald Bay - All Inclusive depends on your room type and booking terms.What’s the cancellation policy at Riu Emerald Bay - All Inclusive?
About This Property
| Nearest Airport | Mazatlan International Airport |
|---|---|
| Distance to Airport | 37.11KM |
| Nearest Train Station | Ferromex |
| Distance to Train Station | 13.61KM |
| Hotel Star Rating | 3 |