3-Star Hotels in Medan

Good location, good room, good restaurant. But what really made this an excellent rating was the staff. All the staff were polite and helpful. Special mention for Putra and Dewi on the front desk. These 2 really went out of their way to help me out. I cannot thank them enough. They are a credit to the organisation. I would like to make a couple of suggestions though. The front entrance has steep steps, please consider installing a ramp along the side to assist people with mobility issues and those carrying heavy luggage. Also the front off street parking area. Once again it can be an issue for less able bodied people to get past the parked cars. Please encourage guests to use the underground car park thus leaving the front less congested. I will definately stay here again if I visit Medan.

Nice hotel . And with good location in the middle of Medan city . Good breakfast and nice staff .. next I’ll come back again ..

Staying for two nights in their most basic room. The moment i entered the room, i know this is such a good bargain and definitely best value for similar hotel at its level. Room was super clean, very well maintained, definitely 5 star level of maintenance. Its spacious and bed is super comfy (quite firm which i prefer), even bolster is provided! there is small fridge, safe deposit box, electronic water kettle with large mug and instant coffees / teas. The hotel doesn't provide daily bottled water, but instead, they provide water jug which i can always refill from dispenser right outside my room (room tips: choose any room with 07, the dispenser is right outside your door). There are lazy chair with small round table and ergonomic working chair by the desk. Aircon works very well to beat Medan heat. Overall, room is very spacious! Bathroom is also sparking clean, toilet is shining white and no sewage smell at all. its really that clean. kudos to the cleaning team. toiletries provided is basic. special mention to the wooden toothbrush and branded toothpaste. Bathtowel is huge and thick. Shower is very strong with very easy to adjust heating. i didn't opt in for breakfast, so can't review on that. Alternatively, Medan has plenty option for local breakfast. Although the hotel doesn't have fancy swimming pools or gym, but the cleanliness and quality of the room makes up. My only complain is the internet can get unstable / slow especially during the night. The receptionist refused to bring the food i order online upstair (while their cleaning staff said it was okay). One day i called and requested to get my room clean up when i grab breakfast outside, but when i returned the room is not yet cleaned, they said the room cleaning takes turn (i wasn't informed on this when i called). but overall, its really good hotel for the price. highly recommended

The facilities are quite complete, there is a gym, there is a children's play area, there is an indoor swimming pool. Very good staff service, especially front office: Christine. The location is a bit less strategic. Cleanliness Also Needs to Be Improved. The water in the Indoor Swimming Pool is very dirty but the water has still not been changed. Many of the breakfast menus are empty but Replenish takes a long time.

The hotel is clean, in my opinion, the staff are also friendly

Staff there no has Greetings and hospitality attitude except security, security so nice, room good and clean but so noise, maybe due position hotel at center city. hot water turn off, and Water so Little one day before i am check out. As a traveler from outside other city (i am from bali and here for Christmas) rent motorcycle as our transportation so best and cheapest, the parking area no safety. Because our rent motorcycle is moving from last night, and our helmet lost, with out that we are so struggle to moved the other place, like you know without helmet police will stop me. I am report this situation to staff parking, But there no apologies or other say sorry for this situation from the staff in charge or management, they just say ” Helm anda hilang bukan tanggung jawab kami ( your helmet lost is not our responsibility )”. We are stay 3 nights like strangers with out staff greetings or hospitality and the last night we are lost our helm and there are no solution and one more there no extra tissue ( face or toilet tissue ), coffee and tea sugar, mineral water ( amenities ) from the first day and when make up room they not changed it, we must say to reception just for this, as a hospitality industry we know room and service is the base product. I know this is new hotels, but without service guests don't want to come back again. Thank you And best regards.

Good, but please let the air in the room not smell too much of the incense

Property Location Located in Medan, Garuda Plaza Hotel is minutes from Medan Great Mosque and Maimun Palace. This hotel is within close proximity of Vihara Borobudur and Sun Plaza. Rooms Make yourself at home in one of the 247 air-conditioned rooms featuring minibars and DVD players. Satellite television is provided for your entertainment. Conveniences include safes and coffee/tea makers. Rec, Spa, Premium Amenities Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a sauna. This hotel also features gift shops/newsstands, a hair salon, and tour/ticket assistance. Dining Enjoy a satisfying meal at a restaurant serving guests of Garuda Plaza Hotel. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a business center, dry cleaning/laundry services, and laundry facilities. This hotel has 11 meeting rooms available for events.

The location of this hotel is near to USU and malls. I love the hospitality here, the cleaner clean the hotel room everyday, they change to new a towel every day. The breakfast menu a bit limited and for the drinks they only served coffee, tea, plain water and orange cordial water everyday. The wifi is fast. The economical standard room is quite small and only fit for 2 people, if you wish to bring yoyr kids please book a bigger room.If you are looking for cheap hotel in Medan with good location and service, i guess the Batik hotel is the best bet. I would definitely will stay at this hotel again in the future.

Old hotel, but comfortable enough for a family stay. Only when I stayed overnight the lights went out. Jetset engine life time is a bit surprising. Close to Manhattan, you can walk, RCW is also close. The location is quite strategic. The Acehnese feel seems to stick, the price per night is affordable.