Spa Hotels in Medan

Location ok, love the 24 hours eating place beside the hotel. Don't like weekend hotel breakfast setup at pool haha, too hot.

Room is clean but not fitted with night light lamp . Mattress is a bit too soft but pillow is too hard . Maybe that made me cannot sleep nicely . The sound proof is not that good and next day TV sound can be heard if the room have internal door access to other room type . Elevator service seems to be a bit slow .

Good location, good room, good restaurant. But what really made this an excellent rating was the staff. All the staff were polite and helpful. Special mention for Putra and Dewi on the front desk. These 2 really went out of their way to help me out. I cannot thank them enough. They are a credit to the organisation. I would like to make a couple of suggestions though. The front entrance has steep steps, please consider installing a ramp along the side to assist people with mobility issues and those carrying heavy luggage. Also the front off street parking area. Once again it can be an issue for less able bodied people to get past the parked cars. Please encourage guests to use the underground car park thus leaving the front less congested. I will definately stay here again if I visit Medan.

Overall the hotel is good, comfortable Stay. Good Shower Service is good on the Reception. Polite n Helpful staff Ms Safira. Breakfast choice is variety n well Spread. Mostly Local Indonesian Dishes.

Hotel located at decent area, with food surrounding the area. Pros: 1. Great housekeeping and front desk team 2. Staff in this hotel is definitely the highlights 3. They provide WhatsApp number for any request 4. Newly renovated is decently furnished for the price Cons: 1. Shower pressure is extremely weak, and they can't increase it, no matter how you adjust it and even getting engineering to look into it. 2. Facilities is not renovated, i.e swimming pool area. 3. Other guest is a nightmare (part 1) they smoke at the swimming pool area, then proceed to throw cigarette butts and spit into the swimming pool. Treating it like their waste pool. Secondly guest is wearing their full clothing and jump into the swimming pool. What a joke.. 4. Other guest (part 2) inconsiderate guest who is extremely noisy, and kept moving furniture thru out the night 4am and morning 8am, not to mention, they smoke in the non smoking room and the smell gets thru my room, due to shared ventilation. 1mil rupiah fine is too little!! Some suggestions, have a exit direct to swimming pool, instead of going thru smoking room at level 2. Perhaps put non Indonesian couple on the same floor, instead of mixing them with other unruly guest. Have a guard to control people in swimming pool to ensure pool rules is enforced, knowing Indonesian guest have 0 education on following rules.

I had a pleasant stay here, good ambience, love the room smell and lobby. The breakfast is good also, many varieties. The staffs are very good, so friendly and helpful. You won't to regret to stay here. Very recommended and affordable price. I met fauziah and she's so friendly

First time staying at this hotel. Great counter service, staff was able to converse in English. Room was clean and toiletries were refilled every day. No complaints at all. Super close to the main train station which connects directly to the airport. Breakfast starts at 0630 to 1000. Every day's menu is different. One slight downside is that the dishes are labelled in Bahasa Indonesian, so you might need some help if you really want to know what the dishes are served. At 0700, the buffet starts the live omelette station and noodle station. Housekeeping is done every day. Linens are clean, no smell, towels are also very clean. Good job to the hotel. Would recommend all types of travellers to stay.

Nice room and my son enjoy the pool very much. The view is amazing. Tried the massage and feeling good. The customer service at the front desk, Shanti is very friendly and arrange us at the high floor room with the great view. We love it. Thanks to Shanti. We also tried Jade Restaurant, the foods are delicious and the staff are very friendly. The breakfast have a lot of variety and the cake shop named M is also very nice. Will be back again for our upcoming stay.

I was staying during EID season, booked for 10 rooms. The manager, Mr. Saut Purba was really helpful in assisting my reservations. He tried his best to fulfill my request, such as connecting room and same floor level because I stayed with my big family. The best surprise was upgrading room on 10th floor for myself. Thank you sooo much! Mr. Saut also assisted in arranging birthday surprise for my brother-in-law, some staffs are joining us to knock on his room with pretty bday cake and wishes. The breakfast was excellent, food are tasteful, me and my family loved it. This hotel served severals choices on their breakfast buffet. This hotel also had a nice swimming pool, it was not big but clean and safe for children. The front office staff are gorgeous during my checkout. Last but not least, thank you Grandhika Hotel for such a memorable stay. :-)

Grand Sakura 4*Hotel is conveniently located near Medan Centerpoint and Railway Train Station. Excellent facilities such as 2 restaurants, services booking counter, tidbits selling counter, 2 elevators lift and a team of friendly concierge staffs dressed in Indonesian Batik uniform. Buffet breakfast (7-10am) offered good Nasi Lemak and noodles. Do try the plain tea with sugar after a spicy meal to reset the palate. Decent standard room comes with fridge, safe etc. However, an unconnected WIFI as a results I had to use my 4G data mobile hotspot for my laptop and the room power socket points are few. Nearby spot a crowded and delicious eateries outlet (KUPI) runs by BAI Train where you can try Indonesian foods, DimSum and Western. Do make order payment at the centre counter before proceeding to inform stalls. I did it with Google Translate App. (Eng to Indo) Pics also shown my preferred room drink and biscuits available at Medan supermarket.