Spa Hotels in Medina

This is an ideal location as Masjid e Nabwi is just 3 mins away. There are many restaurants nearby and almost all of them serve good food. The rooms are pretty spacious but lighting is too dull. Also the phone in my room was not working which was later fixed by the hotel staff. The king size mattress was not comfortable, seems like it requires replacement. I also hope that they will replace their existing refrigerator with the new one as it was not working well or may be moving it out of cupboard will help. Overall, it was a pleasant stay as my main focus was to have easy access of Masjid e Nabwi.

Originally this hotel checked us into three rooms in the Al Medina Tower. This section of the hotel does not in any way deserve to be called a 5* hotel. It's worn, corridors are very narrow, dirty, old, smelly, looks scary, use any bad adjective to describe it. The rooms we were given were appalling. I sent trip.com a message to inform them of this and they started dealing with it. Fast forward 2 days in, the hotel moved me to the Al Haram tower, which is much more spacious, clean, refreshed, in three executive suites. I recommend all those booking this hotel to only stay in the Al Haram tower (until they renovate the Al Madina tower of the hotel). The Al Haram tower was good but was still a bit dated and needs to be modernised to fit in with current 5* aesthetic and quality. Food is available on the ground floor (served in takeaway dishes - 60 SAR per dish, no menu, just check on the TV screen), 190 SAR on the third floor restaurant, and there are other restaurants that may or may not be affiliated with the hotel in the building on other floors. The 190 SAR is not worth the price, unless you want to eat exclusively arabic dishes. The 60SAR per dish on the ground floor is reasonable and very tasty, just the customer service is a bit lacking (no paper menus/ takeaway cutlery and utensils are only provided). I really hope this hotel can spend some money on updating its interiors and reception, they are so outdated and too low in height. I hope they can look at the Jabal Omar hotels in Makkah for inspiration. I know most of the hotels in Medina are very dated, and are still very busy, but it's not fair to the pilgrims who pay so much money for unsatisfactory rooms.

Best of the best! Super clean room and extremely comfortable. Feels like home. Superb Location just next to the main gate of Masjidil Nabawi. Buffet breakfast was great and plenty of choices. Highly recommended

The hotel staff is great, I lost my key (card room) in Masjid Nabawi and they didnt even charge me with anything. We can also put the luggage after check out in the safe place. The building is older, but functional. We dont have to wait for the lift because there are 6 lifts for the building alone. I’m shocked that the shampoo and soap is from Brooklyn, which I’ve visited New York in May but no time to visit Apotheke 😩 Near gate of Masjid Nabawi from the hotel is 365. You can choose this hotel instead of Pullman Zamzam if you have strict budget like us. Because the location is not that far from gate 365. This gate is near Rawdah. Ps: I take this photo right before check out. Sorry for the mess

I’ve never stayed in this hotel despite visiting Medina on a number of occasions the location is okay it’s near both the ladies and men’s gate to access at prayer times I’d say a brisk 10 min walk there is a lot of food places the mini stalls and also great Pakistani food on the doorstep of hotel Now the hotel itself is in need of a little refurbishment the doors in the rooms are peeling and the furniture is old On the other hand the toiletries used are an amazing brand BYREDO….the lifts were very busy and would take a long time to arrive at our floor and also the same on the ground floor Breakfast was standard but fresh I cannot fault the service received by staff members especially Feras at reception and house keeping too all in all a pleasant stay

My stay on 9 to 11 of Feb 2023. Excellent location, short walk from towards the Masjid - the side of the Green Dome. Also a short walk to the food market. Friendly staff and spacious clean room - good condition bath and shower (no horrible grout work)- comfortable mattress topper - clean Tea/Coffee making facilities. Hallway to room smells good with some sort of atomiser and lifts are fast, on either side of the hallway. The receptionist kindly gave me an upgrade from the usual room I'd booked. All in all, this was a pleasant and peaceful experience. I comfortably got changed into my Ihram, ready for my onwards journey to Makkah via train. Mr Akhtar

Arrived at the hotel and upgraded to a suite. Unfortunately poor standard poor selection of meals breakfast was okay dinner was not great not many options