Melaka Tengah Hotels with Wi-Fi

Saw many recent comments that described the negative parts, so I was a bit hesitant to book at first. But I went ahead because it was the cheapest (26-27 Nov 2021) and it’s not located among the busiest parts of town. I came with my wife and two children – aged 9 and 4. Through Agoda (listed in TripAdvisor, obviously pfftt), I got the Superior Triple Room which had with it: - 1 king bed - 1 single bed - 1 sofa large / long enough for an adult person to sleep on. - free buffet breakfast for 3 pax All these + taxes + surcharges + fees on the end-of-Nov weekend = RM 292. RM 292!!! --------------------------------------------------------------------------------------- Please refer to my pictures for the descriptions below; --------------------------------------------------------------------------------------- Room --------- - it was clean; towels, mattresses, pillows, etc. all smelled nice too - TV worked fine – some free TV channels + radios; two USB ports can be used, no HDMI ports - aircond was good; its remote worked fine as well - shower was great; it was easy to adjust heat and cold shower - water pressure was strong; flush and bidet were in good conditions - balcony was windy and the river view was calming; the grill’s height was higher than standard, I’m 175cm and its top was above my navel. So, I think it’s quite safe even for children to lounge around for a few seconds - nighttime was quiet; we went to bed around 11.45 pm and there was nothing (happening) downstairs - toiletries and basic tea-coffee sets were aplenty; got clothing iron sans the board Hotel -------- - indoor pool was just down the hall; we went into the pool room didn’t take a dip, the size was decent for an indoor pool - all three lifts were operational and fast; even with the traffic of weekend tourists, we never had to wait for more than a minute - check-in process took roughly 3 minutes; check-out was less than 15 seconds - all the staffs were pleasant and helpful, no matter where I came across them - the single-entrance basement parking was free of charge and bright enough even at night with security guards; there were hundreds of parking bays, so no fuss about fighting for one - I don’t think it’s THAT far from the town because you just literally have to cross the bridge and you’re there. I timed it; it took me a whole 8 minutes from Riviera’s basement parking to reach Dataran Pahlawan / Imperial Heritage. If that’s far, just book Hatten then and Bob’s your uncle =) Restaurant --------------- - buffet breakfast was more than enough for RM15/pax (not that I had to pay for my son coz he’s 4 years old); many of the typical Malaysian heavy breakfast choices were there, like nasi lemak, fried kuétiau, fried noodles, fried mihun, white bread, and porridge + boiled eggs, hotdogs, condiments, etc. - food counters were easily accessible; tables are minimal inside the restaurant but there were a lot more outside (for both covered and open-air areas) - cutlery was clean

Where do I begin with this hotel…?! Booked for 3 nights via Expedia because the hotel’s reservation page kept declining my credit card but still charging it - will sort this out later. Check-in: was told I had to pay a RM50 deposit in cash when I checked in. My hotel was prepaid online but I have no issue with the deposit, except they wouldn’t take credit cards for the deposit as they apparently cannot issue deposit refunds via credit card. I guess they haven’t learned about placing authorizations on cards and reversing the charges. They have Touch n’Go e-wallet stickers at reception but also wouldn’t allow me to pay the deposit via TnG. Fortunately I had some cash on me or I would have had to go find an ATM to withdraw money. Arguing with the receptionist is pointless since they’re merely enforcing stupid and nonsensical policies by management. Room: basic but acceptable. The remote controls for the air conditioning and tv were given at check-in. I guess the management is highly suspicious of guests and will not leave them in the room. Hot water in the shower was lukewarm at best and water pressure so-so. TV channels have zero channels in English. Guess English-speakers aren’t their intended clientele. Housekeeping does not automatically make up rooms. I was out the whole day and when I came back around 645pm, realised that the room was not made up. By then I had decided to move hotels and forego remaining 2 nights after the first night. At checkout when I told the receptionist about the unmade room, I was told that I had to call housekeeping to clean the room. What kind of half-baked, cheapskate dump has such a ridiculous policy!? I was told that apparently some guests don’t allow housekeeping in and so they just decided to not clean until asked. Amazingly every other respectable hotel in the world has a better solution to this - come back later!! Funnily this ridiculous policy is also not communicated at check-in. I didn’t expect an offer of refund for checking out early. Any hotel whose management is such a skinflint that they wouldn’t even provide daily housekeeping or keep the remotes in the room can hardly be expected to engage in customer service. Oh as a bonus, I saw an ironing board in the corridor. They wouldn’t provide ironing boards in the room of course. The pictures say more than I can. Verdict: never coming back here again if I can help it. Overpriced and does not deserve 3 star rating.

Very good and very comfortable for me and my family💗💗💗💗💗

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