Anonymous User
May 15, 2023
First of all, it was already dark when I checked in. When I got to the front desk, it was the boss or the waiter. He didn't ask my name or say hello at first, but told me directly that he was sorry and we had no single rooms left! I said it was okay, I had a reservation, booked in advance, she said I knew, the single room was indeed out of stock, I asked why there were three single rooms when I booked 5 days in advance, why there were none now, she said they were sold out , I forgot to close the infinite room, what can I do? ? Then they told me that they could give me a standard room, the kind that costs 120 per room! Okay, please change my single room from 70 square meters to 120 square meters! After I got the room card, the receptionist told me not to turn on the air conditioner in the room. The room you booked does not have air conditioning and you can only sleep on one bed. Anyway, you live alone. If you want to turn on the air conditioner, press I won't return the money? ? ? I'm really convinced. What's your attitude? Who wants to turn on the air conditioner on a rainy day? Do you have to seriously tell me three times not to turn on the air conditioner? After I went up, the bathroom in the room was blocked and the water couldn't flow out. There was hair and grease on the bed. This is the service attitude and hygiene of the hotel I saw.
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