Château de Mercuès

Fantastic experience for a couple of days of ultimate luxury. Particularly notable are the unique location on top of a hill with incredible view over the Lot river and the new chef producing an amazing and curated culinary experience. Well worth the trip.

Beautiful castle, with rustic charm. This is our second stay here and it was just as magical as I remember, with a lovely quiet swimming pool area. Unfortunately we did have a problem with the aircon in our room. Despite me raising this twice with reception on the first day no one did anything about it and when we arrived back at 1am the room was stifling and impossible to sleep in. There was no fan in the room either. The next morning I complained for a third time and eventually by the second evening they changed our room to one where the aircon worked. This was great, but I really wish they had sorted this the first night as we were only there for 2 nights. When you’re paying over €600 per night, and it’s over 35 degrees out it’s not acceptable for the aircon not to work.

Wonderful food in the restaurant where we had a tasting menu. Lovely breakfast Staff very welcoming and a great place to stay

First class. Very comfortable and very good food. The service was excellent.

The room was excellent and very comfortable, with stunning views of the valley below. What stood out the most was the generous and warm and professional staff from beginning to end. They were welcoming and made the chateau a very welcome destination after a long drive.

Lovely medieval building, set on a hill above an industrial area. No real opportunity to stroll into a charming adjacent village. . The rooms vary widely in quality of decor, amenities, or charm. The hotel staff is friendly but understaffed. The Michelin starred chef left a year ago. Current staff is overwhelmed and food options are very limited with no choices and very basic execution. Breakfast is adequate, but with grocery store croissants and powdered scrambled eggs it is sonewhat of a challenge to satisfy.one’s appetite. This is not at all an experience one expects at a Relais et Chateau property.

Magical place, swimming pool and tennis court made it so special to us! We enjoyed the upgrade so much! The food and the wine were out of this world.

Loved it! What an amazing chateau! So beautiful. We had a turret room which was grand. Did the wine tasting; had amazing dinners cooked by the incredible chef. Breakfast had everything you could possibly want from cheese, salmon, meats, muesli, fresh yogurt, Eggs, Fabulous breads and jams, whole box of honeycomb. Cannot recommend enough. Only disappointment was it was too cold to swim in the beautiful huge pool.

Relais and Chateaux-no- no NON! Where to even begin? Our experience at Château Mer was one of the most disappointing hotel stays we've had in recent memory — especially considering the Relais & Châteaux label and the premium pricing. We arrived on the afternoon of Monday, September 15th, and the lack of welcome was immediately noticeable. It took quite some time before anyone appeared at the front desk. Though the staff were pleasant enough, the entire welcome experience lacked polish, warmth, and organization. It felt chaotic, under-trained, and oddly indifferent — think Fawlty Towers, but without the charm. We were offered an iced tea in what I assume was meant to be a tranquil garden. Unfortunately, the space was poorly maintained: wilted plants, uneven pathways, and furniture that had seen better days. The setting felt unloved. And yet, despite all this, the building itself is stunning — a beautiful old grande dame perched in an enviable location. That makes what follows all the more frustrating. Room Disaster (a.k.a. “The Upgrade”) After a long wait with no communication, we were told we’d been “upgraded.” Normally, that would be welcome news — but this so-called upgrade turned out to be a turret room spread over two floors. The first floor had a small room - basically an entryway - with a desk and a bench, a room with a sit-in tub/sink and another with a toilet. Up a stone spiral staircase was the sleeping room which had a round bed and a bizarre layout that made