2346 Gold Coast Hwy, Mermaid Beach, Queensland, 4218, Australia
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Amenities
Golf course
Sunbathing area
Outdoor swimming pool
Diving
Snorkeling
Surfing
Hiking
Sauna
All Amenities
Property Description
With a stay at Turtle Beach Resort in Gold Coast (Mermaid Beach), you'll be within a 5-minute drive of Putt Putt Golf Mermaid Beach and Pacific Fair Shopping Centre. This family-friendly hotel is 1.2 mi (1.9 km) from Kurrawa Beach and 1.4 mi (2.3 km) from The Star Gold Coast.
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8.0/10
Very Good
Cleanliness7.9
Amenities8.0
Location7.9
Service8.0
All 103 Reviews
Surroundings
Airport: Gold Coast Airport
(22.0 km)
Train: Robina
(8.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
1
Run of House
Free Wi-Fi
Air conditioning
Private bathroom
Electric fan
Microwave
Room Details
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21
Two Bedroom Apartment
Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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14
One Bedroom Apartment
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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19
Two Bedroom Family Suite
1 Queen bed and 2 Bunk bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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15
One Bedroom Superior Apartment
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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23
Two Bedroom Superior Apartment
Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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22
Three Bedroom Apartment
Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed ● Bedroom 3:2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Guest Reviews
8/10
Very Good
103 reviews
Verified Reviews
Cleanliness7.9
Amenities8
Location7.9
Service8
Average for similar properties in Mermaid Beach
Most Mentioned
AI Summary
Convenient location near beach, shopping, and transport. Excellent family-friendly facilities. Polite, friendly staff create welcoming atmosphere.
Guest User
February 13, 2024
The location of the hotel is okay. If you are not traveling by car, it is very convenient to take the bus. In addition, the room is also suitable for cooking and has a full set of kitchen utensils. The bad thing is that the sofa looks too dirty and smells bad, and the quilt on the bed looks old and unclean.
Original TextTranslation provided by Google
Guest User
August 1, 2023
The staff was very nice and helpful. The resort is perfect for families with children. We had a room in the adult pool area, which was very quiet. A few minutes walk from the beach and walking distance from woolworths.
Original TextTranslation provided by Google
Emily0
June 23, 2022
What should I say about this bad review, I obviously searched for a hotel in Oman and the result was recommended to me. It cost me money in vain. I don't even know which country the hotel is in.
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Golf course
Off-site
Sunbathing area
Outdoor swimming pool
Diving
Off-site
Snorkeling
Off-site
Surfing
Off-site
Hiking
Off-site
Sauna
Gym
Public parking
Free
Priority airport pick-up
Additional charge
Luggage storage
Bar
Tennis court
Bowling alley
Off-site
Restaurant
Cafe
Water park
Free
Airport drop-off
Additional charge
Playground
Water slide
Kids' club
Childcare service
Additional charge
Wi-Fi in public areas
Free
Outdoor swimming pool
Gym
Bar
Restaurant
Water park
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Heated pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Shuttle service
Additional charge
Priority airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
Front desk (limited hours)
Safe at front desk
Luggage storage
Tour and ticket booking service
Languages Spoken
English
Food & Drink
Cafe
Bar
Public Areas
BBQ
Picnic area
No smoking in public areas
Garden
ATM
Health & Wellness
Surfing
Off-site
Surfing lessons
Windsurfing
Off-site
Bowling alley
Off-site
Tennis court
Golf course
Off-site
Gym
Sauna
Sunbathing area
Kayaking
Off-site
Diving
Off-site
Mini golf
Hiking
Off-site
Snorkeling
Off-site
Activities
Home theater
Water slide
Water park
Free
Gaming area
Cleaning Services
Clothes dryer
Laundry service (on-site)
Facilities for Children
Children's meals available
Playground
Childcare service
Additional charge
Kids' club
Safety & Security
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 07:00–10:00
Front desk hours: [Mon-Thurs, Sun]07:00–19:00
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte
Age
Fee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$200.00 (approx. AED 474.07) is charged.
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
Opened: 2001
Renovated: 2010
Number of Rooms: 410
With a stay at Turtle Beach Resort in Gold Coast (Mermaid Beach), you'll be within a 5-minute drive of Putt Putt Golf Mermaid Beach and Pacific Fair Shopping Centre. This family-friendly hotel is 1.2 mi (1.9 km) from Kurrawa Beach and 1.4 mi (2.3 km) from The Star Gold Coast.
Spend the day on the private beach or dip into one of the 4 outdoor swimming pools or 4 hot tubs. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite at Deck Resturant and Bar, a poolside family restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 141 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and microwaves.
Frequently Asked Questions
What are the check-in and check-out times at Turtle Beach Resort?
The check-in time at Turtle Beach Resort is 15:00-24:00 and the check-out time is 10:00.
Does Turtle Beach Resort have a swimming pool?
Yes, Turtle Beach Resort has a pool.
Are pets allowed at Turtle Beach Resort?
No, pets are not allowed at Turtle Beach Resort.
How much does it cost to stay at Turtle Beach Resort?
Prices at Turtle Beach Resort are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
How to get from the closest airport to Turtle Beach Resort?
The closest airport is Gold Coast Airport, and it is about 27 mins from hotel by car (22.0 km).
What is the cancellation policy for Turtle Beach Resort?
The cancellation policy for Turtle Beach Resort varies depending on the type of room and booking conditions.
Does Turtle Beach Resort offer airport transfer services?
Yes, Turtle Beach Resort offers airport transportation for guests. We suggest you call ahead to confirm details.