Mexico City Hotels with Airport pickup service

I really enjoyed my stay at the hotel. The rooms were clean and comfortable, the staff was friendly and helpful, and the amenities like the pool and fitness center were excellent. Great location too, close to all the main attractions. Overall, a wonderful hotel experience that I would absolutely recommend to others.

The location is excellent. However, the swimming pool is not cleaned well. We also need to prepare slippers, toothpaste, and brush ourselves. The staff are friendly. Trip.com system has problems with uploading photos, so I cannot share them here.

The bell boy service is really embarazing, they want to help and touch the luggage 5 Meters before your final destination. Nevertheless in the critical points, is not possible to find one of them. They are every time in other places or occupied talking with other bell boys.

The environment is good, the air conditioner is not very good, and the heating has no effect. There is a free drop-off service. Communicate with the front desk and check out at 2 pm at the latest. You can also help store your luggage for free on the same day, which is convenient for going out and the service is more thoughtful.

Check-in was quick and the lady at the front desk was pretty and generous. It was Christmas day and we were given teddy bears and Christmas cookies. They were so cute. I loved them and will stay here again next time.

Except for the fact that the hotel told us that we can only have 2 breakfasts per room (we booked 2 rooms with 3 breakfasts each), everything is ok. Customer service of trip.com corrected it right away.

Good location and best service. Facilities can be old but it's worth of the price. Super convenient to all locations.

This hotel was recommended to me by an American employee (from Mexico) who went on a business trip with me. It is said to be the most famous hotel. Breakfast is the best. I think the breakfast is the best I've ever had on an overseas business trip. In general, everything is satisfactory.

The location of the hotel is good, there are many restaurants around. Because it has been a few years, some facilities in the room can see the traces of time. The service is quite satisfactory, the service at the checkin at the front desk and the outdoor restaurant on the second floor is not bad (pictures 2 and 3 are outdoor restaurants, I ate at the hotel when I arrived late, the food is not exquisite but tastes good). The concierge is more ordinary, with strange eyes and arrogant attitude. What is more excessive is the waiter in the buffet breakfast room. The room rate includes breakfast, but the guest still needs to sign a bill. We gave a tip of 50peso, but unexpectedly, the waiter added a 1 in front of 50 without authorization, and it became 150. It can be seen from the photo that the 1 in front of 50 is quite abrupt, and the writing and color are different from 50. (It’s also our own fault. We only wrote the tip, and didn’t write the total amount to save trouble, because we didn’t intend to give a tip. The waiter just took the coffee pot and asked if he wanted coffee. Apart from that, he didn’t provide anything else. Serve). After staying in the tipping culture for so many years, this is the first time I have encountered such a thing.

The hotel was very comfortable and very comfortable. The hotel is very comfortable and the hotel is very comfortable and very comfortable.