W Mexico City

The hotel is not up to W standards. The staff is very friendly, the breakfast is good but basic, the spa is very small, the rooms are old.

It is two levels lower than the W Hotel in China. The safety of the wealthy area is beyond doubt. It can only be said that Mexico has its own national conditions.

Convenient location, suitable for business travel

Staying at W Hotel really makes me feel better 😊😊😊 Comfortable service, exquisite and delicious breakfast! The W Hotel in Mexico City is a new experience 🧡🧡🧡

The location of the hotel is good, there are many restaurants around. Because it has been a few years, some facilities in the room can see the traces of time. The service is quite satisfactory, the service at the checkin at the front desk and the outdoor restaurant on the second floor is not bad (pictures 2 and 3 are outdoor restaurants, I ate at the hotel when I arrived late, the food is not exquisite but tastes good). The concierge is more ordinary, with strange eyes and arrogant attitude. What is more excessive is the waiter in the buffet breakfast room. The room rate includes breakfast, but the guest still needs to sign a bill. We gave a tip of 50peso, but unexpectedly, the waiter added a 1 in front of 50 without authorization, and it became 150. It can be seen from the photo that the 1 in front of 50 is quite abrupt, and the writing and color are different from 50. (It’s also our own fault. We only wrote the tip, and didn’t write the total amount to save trouble, because we didn’t intend to give a tip. The waiter just took the coffee pot and asked if he wanted coffee. Apart from that, he didn’t provide anything else. Serve). After staying in the tipping culture for so many years, this is the first time I have encountered such a thing.