Pent House Masaryk 17

Cool and nice place in a great area Great place next to several restaurants and bars. Has all the amenities of a hotel room but is more like a small apartment. Clean and nice.

This hotel is well located in the beautiful and safe neighbourhood of Polanco, the staff are very helpful, and the price is reasonable. The beds are super comfortable and the small kitchen is a terrific convenience. However a few cautions to be aware of: Dangerous steps INSIDE the room are not marked and are a hazard for falling, especially while going to the washroom during the night. My friends had a different room design, but also had indoor steps. Bring your own caution striped tape. Noise level - My room faced Calle President Masyruk which had loud street noise. Friends had a room facing the back - much more quiet. If sensitive to street noise, I would recommend asking for a quiet room. No security bolt on the door - bring your own. All in all, an excellent choice with cautions above.

No internet, no tv for all my 6 day stay Worst stay in 12 years as a digital nomad. 6 days without Internet. Something unheard of in Mexico - i could use streaming from the depths of the copper canyon to the deep jungles of Campeche, but there, at the heart of the capital city: nada. Mostly bc they don’t care. The property was informed upon check in I risked losing my job if I couldn’t communicate via internet, they said it had been ‘fixed’ 3 times, it wasn’t. For the last 3 days, they just ignored my messages (basically no reception on the premises so you can only message most of the time). Judging by reviews on other platforms, lots of people complained about this over the past 2 years . Connected TV never worked in 6 days. I found someone else old taco in the fridge. By the smell of it, it had been there for a while. The kitchen had only frying pan: a nightmare to boil water for coffee in the morning. The safe didn’t work, and anyways, it was not even fixed to anything. There is no reception, so good luck to get a taxi at 5am when you can’t use car apps bc no internet. Luckily the doorman downstairs seems more concerned about the property’s guests than the property itself (no that hard…). Only plus: the bed was comfortable and shower had good pressure+ hot water.