Top 5-Star Hotels in Mexico City

I really enjoyed my stay at the hotel. The rooms were clean and comfortable, the staff was friendly and helpful, and the amenities like the pool and fitness center were excellent. Great location too, close to all the main attractions. Overall, a wonderful hotel experience that I would absolutely recommend to others.

I have stayed here many times. It is not bad. There are no facilities, such as towels and slippers, which need to be prepared by yourself. Parking is also quite convenient.

Staying in Mexico City for two days, the location of the hotel is not much felt, but the hotel itself is very beautiful, the design is very strong, the hotel's buffet breakfast is also very good, the restaurant is also very beautiful, the hotel is very convenient to the largest museum in Mexico City

Exceptional experience ! Ultimate Ritz Carlton experience, would highly recommend if you travel to Mexico City! Definitely get one of the best view in Mexico City from your room , it truly exceed my expectation of a Ritz Carlton hotel. Extremely good service and always address you by your name. We encounter some problems within the room in the beginning, however the front office manager solve it very quickly which is excellent. We have stayed in the hotel for 2 nights and will definitely come back if we visit Mexico City again. Became a fan of Ritz Carlton now

Sofitel is certainly the best hotel in CDMX right now. The pool and restaurants are very, very, very good, the rooms beautiful and spacious, and the service is world class. Special thanks to Diego, one of the managers.

Check-in was quick and the lady at the front desk was pretty and generous. It was Christmas day and we were given teddy bears and Christmas cookies. They were so cute. I loved them and will stay here again next time.

Good location and best service. Facilities can be old but it's worth of the price. Super convenient to all locations.

The location of the hotel is good, there are many restaurants around. Because it has been a few years, some facilities in the room can see the traces of time. The service is quite satisfactory, the service at the checkin at the front desk and the outdoor restaurant on the second floor is not bad (pictures 2 and 3 are outdoor restaurants, I ate at the hotel when I arrived late, the food is not exquisite but tastes good). The concierge is more ordinary, with strange eyes and arrogant attitude. What is more excessive is the waiter in the buffet breakfast room. The room rate includes breakfast, but the guest still needs to sign a bill. We gave a tip of 50peso, but unexpectedly, the waiter added a 1 in front of 50 without authorization, and it became 150. It can be seen from the photo that the 1 in front of 50 is quite abrupt, and the writing and color are different from 50. (It’s also our own fault. We only wrote the tip, and didn’t write the total amount to save trouble, because we didn’t intend to give a tip. The waiter just took the coffee pot and asked if he wanted coffee. Apart from that, he didn’t provide anything else. Serve). After staying in the tipping culture for so many years, this is the first time I have encountered such a thing.

This hotel was the best experience for the entire business trip in Mexico: the breakfast was extremely rich and the hotel service was also very good; the hotel is located in a very safe area in Mexico City, and it is very convenient to eat and go shopping around.

I booked room, for my sister and me. It was spacious, clean and tidy. The staff are friendly and amazing. I spent 10 days there, a week for a conference and 4 days to explore Mexico City. Loved it, highly recommend it, the place is in a very good location. A little thing about us, we are two Arab hijabi girls, so if you are a hijabi, don’t worry you won’t face racial discrimination against you.