La Flora by LuxUrban

We arrived around 4pm and checked in. My husband booked this, and I did not realize this is a "virtual" hotel, meaning there are no staff on site. We went out to see the sights and have dinner. While we were out, we received a phone call and text telling us that our room was flooded! We rushed back to find someone mopping the floor. The toilet had blown a valve. We were told there were no other rooms in the hotel and that we could have a room several blocks away at another hotel in their chain. This was very inconvenient, since we had to repack, including some wet things from the flood, and install an app to get a ride to the other hotel. However, the other hotel room was larger and had more amenities, so we were happy about that. Plus, they gave us 20% off our stay (still to be confirmed on the invoice). I would hesitate to stay at a virtual hotel again, but this one did have a great location, only 2 blocks from the beach.

This is the worst place I have stayed in decades of travel. The music from the club 30 ft from our window was so loud the lamps and blinds were vibrating and we had to almost shout at each other. This went until 5 am. We complained to the “24 hour” desk and were first told to call the police. When we complained more they sent someone over with ear plugs and a white noise machine. We were informed this happens 3-4 days a week. I have to assume all these other reviews are fake.

4 night in south beach..We spent a great time in La Flora...friendly helpful Valentine ad the entire staff, amazing location next to Ocean dr... I absolutely recommend it if you want to experience South Beach without crazy expenses..also near the bus tour start point

The remote to the TV didn't work and they were unable to fix it. The staff wasn't super friendly. The room was ok but the wall behind the beds was the laundry room and when the washers were going it sounded like a freight train! Will not stay here again.