Hampton by Hilton Hotels in Miami

In Augusto 2022 in our vacations: 8 days 7 nights from 18 to 25 2022 in Miami Florida we choice every year this Hotel because is near to everything and the Front Desk Persons are excellent and make easy our stay here. We want to mention specially to NIKKI, Chris and DAVID. Nikki She is a wonderful friendly and help to Us a lot. Big rooms and cleans. The restaurant is very good breakfast and the attention for Luz, Vivienne and was very nice. Thank you. We will be recommended this wonderful hotel. Cecibel and Francisco.

We booked the Hampton inn hotel for 5 days. We arrived to Miami in the early afternoon and were quickly greeted at the reception with warmth and a beautiful welcome. It took a few minutes and we received all the information we needed for our stay and keys to the room. A beautiful and spacious room, very clean, a spotless bathroom equipped with many towels of all sizes, hair dryer, soaps and everything needed for bathing. The room has a TV, small fridge, safe, iron, coffee machine and more. American style breakfast, nothing was missing. The day before our return flight I was attacked by severe stomach pains and I went to the hospital, where I had emergency surgery that forced us to stay for several more days. The reception staff immediately checked and reserved the room for us until we could leave. When I was released from the hospital, we realized that the room we had was not suitable for recovery and we asked if we could get another room. It should be noted that it was a weekend and the hotel was full. The reception staff went above and beyond, did not give up and even contacted the management until they found a suitable room and also stated that they would not charge us in the price difference. I would especially like to mention Jose and Francisco who helped us above and beyond with sending and printing documents we needed. They responded quickly and efficiently to every request. In addition, the hotel is close to many attractions and points of interest. Highly recommended

The room is good, clean, has a parking lot, 18 knives a day. There is coffee in the lobby, hot water, and hot water is convenient. The bath water is very good, I don’t know why the washing water is very small, I am tired by plane, I am too lazy to change the room.

Very nice hotel we stayed before we left on a cruise. Hotel was clean and comfortable. Breakfast was very nice and open till 10:00 a.m. which was appreciated. Jocelyn was particularly helpful when we were working out some issues with reservations so shout out to Jocelyn for the excellent customer service