Hotels near Vizcaya Museum and Gardens, Miami

I can't believe how many amazing things this hotel offered! 1. The location is absolutely fantastic, similar to Shanghai's Xintiandi. It's right across from the Miami Freedom Tower, and downstairs there are all sorts of bars, restaurants, and shops. 2. Right outside the door is a free Miami Metromover station – I need to emphasize this three times: Miami's Metromover is FREE! Plus, it's a very short walk to the Bayside Marketplace. 3. Even better, since we flew in from Phoenix (there's a three-hour time difference in the US), we arrived at the hotel before 8 AM. We just planned to store our luggage, but to our surprise, the front desk attendant saw how far we'd traveled and immediately arranged a room for us to check in! The hotel breakfast is also good, and the price is reasonable. Highly recommended!

The location ís perfect to discover Miami downtown. Public trasportation is too near the hotel. Go to bayside market took me 30 minute by walking. I just hated the hotel services, the day check out, just 8am they knoked my room for asking check out time After that, around 10h30 am, they knocked my room again. What's the heck they did with customer. I migh they coul be gently.

The hotel is pretty good, conveniently located near the airport, and the interior environment is quite nice – clean and tidy. The rooms were suitable, and everyone was satisfied. The only downside, which is unavoidable, is the noise from the airplanes. Other than that, everything was great.

The hotel environment is nice, but the shower was broken, so I couldn't take a bath. I reported it to the hotel, but nothing was done. Also, they didn't provide free bottled water, which is a bit disappointing for a hotel of this caliber.

Me and my two boys stayed at the hotel which is close to the airport and has pick up shuttle. The room was nice and the bed was comfortable. The pool was not used by us or anyone on our stay but the hotel causes a lot of shade over the area, plus there was rain on and off. The reception staff were helpful and the room service was good, although some of the staff spoke Spanish and not English. I would stay here again if I needed to stay near the airport. Easy to order Ubers to get around and doesn’t cost too much to get to be popular areas.

The shuttle service is super convenient, running about every 15 minutes. You just need to wave at the Sheraton shuttle when you see it at the pick-up point, and it'll stop for you. The hotel environment is excellent, and cleanliness is top-notch. It's perfect for a short stopover to rest.

Please do NOT take breakfast, limit options & taste bad. The cleaner din vacuum the floor & the bed is soft ,not suitable for people who has back problems. There is a shuttle bus from and to the airport but it is always late & passed me by. Gate 7

For the price of this hotel, it is in an excellent location and is very clean. During our stay, there were lots of things that weren’t working or were broken in the hotel, including the key card machine, so we were only given 1 key card for a room for 3 people. In our room, the bathroom door handle had been ripped off on the inside before we got there and one of our friends got locked inside with no way out. She tried multiple times on multiple numbers for the hotel/front desk and not a single one worked. They were either in Spanish and hung up immediately or were disconnected. Luckily she was able to get in touch with us to come and let her out (she was in the room alone) but that meant travelling back to the hotel from another location. We were told by the front desk after this incident that they would come and fix the door but they never did. The washing machines were also broken so we were only given 2 towels every few days between 3 people. If there hadn’t been so many things broken, it would have been a decent stay.

Review: I arrived at 7:00 AM and found no staff, no reception, and no check-in instructions. My wife and I had to wait outside until another guest happened to come out and let us in. Inside, I met someone who I thought was staff, but he was just another guest. He tried to help me contact the hotel, but no one — not even other guests — could reach the manager. There is no real lobby, just a yard. I waited three hours outside until someone finally responded. Then I was told I couldn’t check in until 3:00 PM unless I paid $100 extra. That’s way more than most hotels charge for early check-in which is about 20$. I asked for a refund so I could leave — they refused. With no choice, I left my luggage with the housekeeper (the only helpful person) and had to walk around the city with my wife for six hours before coming back. When I finally checked in, I just got a text message with a door code — no person, no welcome. The room had lots of bugs, and both of us got bitten badly overnight. There were even cockroaches in the kitchen. This is not a real hotel. It’s overpriced, poorly managed, and has no customer service. Avoid if you care about basic hospitality.

I wanted a hotel that would be close to airport in order to catch an early flight the next day and reasonably priced. I had just arrived back from cruise so I wouldn’t be able to check-in until 4pm. However, I explained my situation and they were able to accommodate me with an early check-in. However, there was an additional charge but I didn’t mind. Cruises arrived around 8 am so I was happy with getting a room to relax. Staff was very nice and professional. Front desk, bartenders and cleaning staff. I would definitely recommend this location.