DongFengYun Hotel Mi'Le - MGallery Collection

This is a very nice hotel, great location, good rooms and excellent, helpful staff. But the hotel gets bad marks in two areas. First, the food was generally very good but the Western breakfast buffet choices were nearly always cold. I tried three days in a row to get poached eggs that were not hard boiled. On the third day I got what I wanted but even then the eggs were stone cold. The second issue was the the lack of necessary security staff. The lobby bar was nice and had a young woman playing guitar in the evenings but on our second evening 4 drunks were drinking, shouting and smoking and refused to stop when the hotel staff intervened. After this things escalated and instead of having hotel security throw them out the drunks started harassing us and it got ugly so we left for our room. The hotel called our room to apologize but it was not equipped to deal with this situation and needs to have better control over their public areas. A lesson to be learned. I will be sending a separate letter to Accor management giving full details of this unfortunate event.

The hotel is an architectural marvel—beautifully designed and truly memorable. Service overall was excellent, with attentive and helpful staff throughout the property. Our room was comfortable, and the stay started off promising, but there were a few letdowns. Restaurant service was slow, with dishes arriving out of order, and the food felt overpriced for the quality. Most disappointing was being denied access to the swimming pool—the lifeguard wouldn’t allow us in, saying it was too cold to swim.

Very nice property with many beautiful surroundings. Would be better if there were more English speaking staff. But overall stay was great. Easy access to the tourist venue.

Beautiful hotel with wonderful services! Highly recommended!

The hotel is very beautiful with a lot of spots for taking pictures. Staff members are very friendly and they provide golf carts to take visitors free of charge. Our friends and myself are pleased with the stay. If there is a chance to come back, we would like to stay for 2 nights to fully enjoy the hotel facilities. The only shortcoming is the no free cancelation policy despite we booked 4 months in advance.

Good buffet selection and spacious room