Guest User
June 4, 2024
For our New Year's Eve stay, we were really looking forward to getting out and relaxing and having dinner on New Year's Eve. When we arrived we were given a warm welcome. When we got to our room we noticed that the rooms were showing their age, had not been looked after, were not clean, and had dirty bed linen - an impossibility! For New Year's Eve we were offered a really wonderful meal, which we were very pleased about. But then came the cold shower, there were far too few waiters for the number of people, we had to wait a long time for the waiter, as well as for the drinks, the waiters shouted at each other, the food, the starter and the dessert were absolute disasters, I got a New Year's Eve meal in a bowl!!??, a mass of sauce and meat mashed together and that for a 4 star hotel that is a NO GO. And so the evening continued, one dilemma after another. When we complained we were told that there were not enough people and the chef was ill. That is the stupidest excuse I have ever heard. I want my entire budget back!!!!!!!!!
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