Victoria na Zamkovoy Hotel

Everything was fine. Corresponds to what was stated in the advertisement.

I definitely recommend this hotel!! I read the reviews - there were doubts, they wrote that the employees were rude, the breakfast was bad, they were not cleaned.... In fact: everything is wonderful, the girls at the reception are nice and smiling (the people themselves, we need to be kinder and nicer, and don’t be rude and demand goodwill), they were cleaned every day, towels were changed at will, the room was warm, the children had a different room - they had a fresher room, but Condey helped, the breakfasts were excellent, everything was fresh, the coffee was super, yoghurts and sour cream were a dream !!!One minus - we had to wait a very long time for dinner!!!! The cook couldn't cope😔. I liked the trout, but the sorcerers were not tasty.

Good day to all! To begin with, I will say that the prices in this hotel are more expensive than in the Minsk Hotel. This is so that you have something to compare with :). We stayed at this hotel at the beginning of October 2023. I will say right away that the first impression never deceives. I received it immediately upon meeting, at the reception. Administrator Olesya greeted me with a completely straight face, without any signs of emotion. After checking the reservation, I spent a very long time explaining the location of the place where breakfast was held (in the end I just had to follow the signs). It turned out that there were no slippers in the room, because... room class is budget. I was on a business trip with a colleague, asked to be placed in rooms next to each other, and in the end we got the maximum distance from each other. I had to go and beg this girl to be placed next to me. In response, the administrator’s open dissatisfaction with the comment “You care” and getting what you wanted. The numbers are a different story. To say that the rooms are old and worn out is an understatement. I got the impression that no renovations had been done for 15 years, if not more. In the bathroom there was a clog in the sink, and when using it you had to periodically wait for it to drain, it was HORRIBLE. The first time I used the shower, I discovered a woman's long black hair!!! This is about cleaning. However, in 3 days it was not there even once, only once was the toilet paper replenished because it simply ran out. The bed was never made. All cleaning was limited to changing towels. Thank God they only came to the hotel to spend the night. But unfortunately the morning also began with disappointment at breakfast. I haven't seen a worse breakfast in a long time. Absolutely unfriendly and indifferent waiters to the guests, cold dishes that were replenished only upon request (and then you had to wait 20 minutes for something to be bought at a nearby store). We waited 15 minutes for the fried egg!!!! All the cuts are just the cheapest sausage and cheese bought in a nearby store. In general, the mood was ruined for the whole day already in the morning!! And there are many other inconveniences, such as the doors to the room not opening or closing, very noisy climate control, cheap and absolutely unusable shower gel...... If only someone had written a similar review in advance :( The result is not in vain at the beginning I said about the Minsk hotel, it is cheaper, but in terms of service and comfort it’s heaven and earth. Make your own conclusion whether it’s worth going to Zamkovaya!!!

The coolest hotel right in the very center of Minsk. You guys are SUPER!!! The location is excellent, everything is within easy reach. The rooms are warm and clean. And the buffet is of great abundance. You won't remain hungry. Therefore, if you go on vacation to Minsk, then only come here “On Zamkova”

Probably a good hotel. We stayed one night and left early without even trying the breakfast. The room is spacious. Furnished with a lot of furniture (I always wondered why hotels have so many chests of drawers and chests of drawers). But the stains on the carpet are frustrating. If they cannot be cleaned, perhaps it is worth replacing... The bed is comfortable, there are sockets. There is an iron and board in the hallway. It is convenient that the hotel is in the center, close to attractions.