River View Garden Resort

My friend And I checked into this hotel. I made the reservations through **********. And it seems to be the most affordable and on the river location. Immediately when we drove up to the residence, we saw 3 Turkey vultures and no cars. In sight period this was a foreboding and an omen. Not to stay here, but we still went inside. We looked for the office to check in. When we went inside, there was a lovely Indian man and the office smell of. Curry of some sort period he gave us the key to room 19 and we went up 3 flights oupstairs. When we went into the room, we saw an old couch with horrible flowers. On the left, we saw a 1940s air conditioner. On a luggage cart, we saw an old microwave. And we went over to the bed and immediately. My friends that check for bed bugs period the room had no odor of sanitation or cleanliness. It was dark and murky. We opened all the windows to try to let some light in. None of that helped we went outside to look at the "river" and it was more of a green lagoon where people go to die, which is probably why there were so many Turkey vultures around. we went over to the area of where people are supposed to relax outside and look at the "river." There was Turkey vulture poop all over the patio. There were spiders everywhere the umbrella had never been put up.The deck was dirty. The door was held together by a wire hanger that had been twisted to form a hook around a nail. The bathroom was rusty, and Moldy. We left within 10 minutes to an AirbNB.

Wish they would have honored a refund as I was promise, I also would have taken 1 night stay as I believe the other rooms have been redone (according to Jay), I do not like giving bad reviews. Jay was super nice, but the room was sub standard to say the least. The back stairs put me off a bit, the patio (not the one pictured), was ok and the room decor was pretty eclectic. So meh...ok we had a place to sleep. Had to drop our luggage off and get the the BBQ In Rio Nido to meet up with family. Got in late and went straight to bed. The refrigerator made so much racket it was hard to get and stay asleep. Got up to shower and meet the family again, but the shower had black mold in the bottom...so no shower for me. As I looked around I saw how unkept the room was. see my photos, The pictures on this site and the pictures on their site was not our room. We packed up and I took the key to Jay, he was apologetic and asked me not to leave a bad review and the owner would give me a refund. I have contacted them twice since with no response, so my guess is they don't care.