Hotel Francia E Quirinale

Really nice hotel with an authentic and warm atmosphere. It was clean here and we got a nice deluxe room with good beds and good air conditioning. The staff are professional and very service minded - but above all incredibly nice and friendly. We especially send our warmest greetings to Marta. We had the best holliday here and will definitely come back. Manu greetings from Eva and Sofie from Denmark.

My husband and I stayed 7 nights with a tour group. The photos of the rooms are misleading. Our room had not been updated in decades and was a little small. No room for an easy chair or desk. Also, be aware that there is no kettle or coffee-maker in the room. If you want coffee or tea and it's not breakfast time, you would have to go down to the bar and pay for one. Those are the cons. On the pro side, the housekeeping was excellent, as was the service at the bar and the front desk. The staff are all very friendly. The people at the front desk and in the bar speak good English. Everything worked, including the A/C and the elevators. The bed was comfortable. Shower had great pressure. Nice balcony. Mini-fridge with bottled water provided in room. Breakfast was fine; nothing fancy. They had bacon and eggs, cold cuts and cheese, 2 kinds of juice, yogurt, cereal, croissants and salad. It was the same every day. No fried potatoes, olives or omelette station here. The restaurant's prices for dinner were high, but if you just want a pizza or a sandwich, the bar was pretty reasonable. Convenient location within easy walking distance of restaurants and shops.

The staff couldn’t do enough for us, they were always happy & at least one member of staff had been there for over 30 years - that has to tell you something. Great location for the town, not far from the park & train station. The hotel itself was spotless. It is a family run hotel & you can see the pride in the hotel & staff. A billy bonus was the outside pool, ideal at the end of the day when you wanted to cool down after a busy day visiting the local towns & cities.

This was such a beautiful hotel, and an easy walk from the train station, the funicular to Montecatini Alto, the thermal baths, and the downtown area. The room was very clean and comfortable. They told us we were given a complimentary upgrade when we checked in. To be honest, I would have been fine if we had a non-upgraded room in the back of the hotel. It was so very noisy in the mornings (early) with the tour groups getting ready for their day. The street noise from them, garbage trucks, etc. just floated up and into the room. We were also surprised that they give you an actual key, on a very bulky key chain. Thankfully I had a purse to put it in, would have been uncomfortable in a pants pocket. We had breakfast and dinner in the hotel twice. They had a very nice breakfast buffet. You have to find and ask a staff person for a cappuccino if you want one, it is not offered when you are seated. And don't leave your cappuccino there if you go up for seconds, they clear the table. They have American coffee in the pot to help yourself to. The dinners were very nice too. The first night we had a lady serve us (sorry, I don't remember the names!). The next time we at the gentleman was our server, and he was not very friendly or attentive. Overall, the hotel is lovely, the location is excellent and I would definitely stay here again if I ever find myself in Montecatini Terme again!

This hotel was fabulous. Beautiful old hotel with outdoor swimming pool. Clean, lovely rooms, friendly staff, great food, wonderful bartender who entertained us, lovely little town, nice little park nearby, short walk to train station.