3-Star Hotels in Montgomery County

The hotel smelled like ********* in multiple areas and there is nothing that was done about it. The cleaning people stripped the sheets and took our clothes with it, and never admitted to the theft or tried to look for it. The cleaning people came one time and left our room with no towels. The front desk is super nice and cordial.

Our family has stayed at this hotel many times. If you want two bedrooms, one living room, two bathrooms, and the ability to cook and have tableware, this is an excellent choice. It is the most suitable home hotel in Maryland close to Washington DC. It is very close to the subway station to the center of Washington. The hotel has free parking, good room facilities, and a rich breakfast. For Marriott home hotels in other states on the East Coast, its The price is very cost-effective.

I like this hotel - mostly cus it’s a diamond in the rough - it’s pretty affordable considering Especially due to its convenient location and bonus free parking (note as long as you get there more than likely early enough - for me I was always able to get a spot But I have a tiny car and woudl come in by 8pm or so each night I stayed - I did notice the spots were all taken when I’d leave early a.m) The rooms are not fancy and there’s a decent amount of noise through walls etc) - but for a working bachelor like me that’s always looking to live on a budget - the hotel is a sweet spot for me. It’s only 1 mile from work and I can get for around $75 a night all included - which beats out other little issues I’ve noticed. Oh and I find the beds to be quite comfortable

The environment is very good, the facilities are complete, the service is first class, and the sanitation is clean. The room was very large during this stay. Our family of three lived very comfortably. The hotel is fully equipped and close to the Friendship Subway Station. It is very convenient to travel. Next time I will go to Washington, DC, I will stay here. The front desk is very warm and the language communication is very smooth!

5 people stayed here for 5 nights. Clean and comfortable. Washer and dryer in unit which is was very helpful/ We only had 5 sets of towels so we had to do laundry every day. The beds were comfortable. Nice to have a full kitchen. The shower curtain in the master bedroom was moldy or stained. This needs to be replaced. Check in was good. We received a tour of the building and he explained everything to us, including places to eat in the area and grocery stores close by: coffee, hot cocoa and tea available in the lobby all the time. Nice touch . We would recommend to family and friends.

We’ve been a loyal fan of Marriott for years, frequently recommending their services to friends and family. However, a recent experience has left us profoundly disappointed and questioning our loyalty to a brand we once held in high regard. During our recent stay at the Marriott Courtyard Silver Spring Downtown, we encountered a problem that no customer should ever have to face: bed bugs. It was a shock to find ourselves in this situation, as we had always associated the Marriott with quality and reliability. Our frustration with the presence of bed bugs was only surpassed by our dismay at the customer service we received. When reporting the issue to hotel staff, we expected prompt action and a compassionate response. Instead, what we encountered was indifference and a lack of urgency. The hotel's management seemed more interested in downplaying the issue than in addressing it effectively. They failed to provide anything beyond a refund. No mention of compensation for having to completely change our accommodations last minute. The lack of empathy from a company we had previously regarded so highly was deeply disheartening. Our long-standing positive attitude towards the Marriott has been tarnished by this experience. It's not just the presence of bed bugs that troubles us; it's the way the situation was handled. We had expected better from a brand that had earned my trust over the years. We sincerely hope that the Marriott takes this feedback to heart and reevaluates its commitment to customer satisfaction and safety. In the meantime, our loyalty remains shaken, and we are cautious about recommending or patronizing their services in the future.

We stayed at the Spark in Germantown for a family event. It was a disappointing experience. ROOMS - there's an infestation of ants in several rooms, one family member had to check out, the ants had taken over the counters. Hotel said they were sold out, so she went to the Sheraton. Another family member changed rooms after she found bugs under the bed sheet. a third family member had a smelly wall air conditioner unit-they changed the filter, but it didn't help. No ice, no microwave, no cups in bathroom, no alarm clock-bare minimums. The rooms have a stale odor. BREAKFAST - I would suggest going to the area restaurants, the bagel breakfast offered didn't taste fresh. FITNESS CENTER - water was dripping from the ceiling, as such tile had fallen to the floor. Called the front desk to let them know..., they sent someone who did a very poor job in attempting to clean it up, dripping water wasn't addressed. ROOM RATE - was very attractive for the first night, but the rate was increased for the second and third nights. I have never experience a hotel changing the room rate after the rate has been confirmed. Felt like bait and switch, the room rate shouldn't change after the reservation is confirmed. At check out the manager wasn't around, I called back and got a supervisor who told me that's the way they price rooms, rate is subject to change based upon occupancy. Even after they have confirmed the reservation. STAFF - all seemed pleasant, but young and inexperienced. At checkout the young man was yelling from behind the wall that he was coming..., took him almost 5 minutes to come check us out. RECOMMENDATION - I would not stay here again and I would not recommend this hotel to anyone. There are many hotel choices in the area, it was a poor hotel experience.

Nice room, comfortable bed

Great place for your next event! I needed to schedule an event for 50 in Gaithersburg with attractive lunch options. This property exceeded my expectations with quick and comprehensive event planning support, great menu, free parking, modern and attractive meeting space with an enormous lounge and patio that faced the lake on the 2nd floor. Menu options were plentiful and reasonably priced. Selected several sandwiches which were large artisan creations, salads and desserts that were enjoyed by all. IT and Audio-Visual equipment worked perfectly too! The staff went above and beyond with excellent communication and service delivery making it a great experience. Thank you Jordan, Jessa, Sarah, Carmen and Almaz for your indispensable service!

The environment is very good, there are restaurants and cinemas by the lake. Going a little further is Target and Barns and Noble and some small shops.