Guest User
October 15, 2023
When booking via email I had to ask for a confirmation twice. Eventually I got the answer that they had already sent me a confirmation twice. I never received it (also checked spam). This did not give me a good impression of the hotel but I understood afterwards that the Internet in the entire region does not always work optimally, perhaps because it is not that far from the border with Switzerland. We did not have any wifi problems. Upon our arrival - after an 8 hour drive because of many traffic jams, construction sites, etc. - we received one key to our apartment. The lady explained where the apartment was. We asked for a second key, which was no problem. A friendly and efficient reception. Positive points: the apartment itself - 2nd floor in an annex - is cozy, spacious with a nice terrace, quiet. The bathroom was very clean and there are many windows here. Finally a hotel that provides fly screens everywhere, and a coat rack! In each room however - just under the roof - there is a large vault with several beams. These beams come down diagonally, very low even. This is why you really have to be careful not to bump your head! The kitchenette in the apt. was locked, but there is a fridge. The hotel is located near the water, small mooring for sailing boats. Cycle paths start everywhere. For tourist information, it is best to go to Radolfzell, where there are also many shops. Almost no shops in the village of Moos, which is not a problem. Large parking lot at the hotel. There are 2 storage rooms for bicycles, which can be locked well, and where the batteries can be charged. Restaurant: the morning buffet is more than sufficient, tasty and fresh. The kitchen is generally very tasty. Service was very good. General: no negative points, but a few comments: it is a pity that long-fiber carpet was chosen for the stairs and in the apt. I find carpet very pleasant and cozy, but this type of carpet does not really guarantee cleanliness. It is gloomy in the apt., because there is little lighting. The kitchenette in the apt. is indeed, as already mentioned in many reviews, locked, so no coffee/tea set, no plates, glasses or cutlery. At the morning buffet you have to queue at the coffee machine. One coffee pot per table is so much more practical. After every lunch or dinner you have to pay immediately. If there are a lot of people in the restaurant, it is quite busy, especially in the "front" part, at the entrance.
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