The Auction House

Room was fine, had to ask for loo roll as wasn't any, however biggest bug bear was apparently the restaurant had been closed for 7 months but was still advertised as american cuisine served from 4-8, can't believe i was the only person who had booked in with this issue, why was it still advertised as serving food when according to staff it hadn't been open fir 7 months , also £15 to park not mentioned when booking, not the Managers fault as she said she would inform head office, not acceptance to missell

Stayed for one night, last Saturday of January. Booked one of two parking spaces at the rear of the building for £15, there is a left turn through an archway just after you drive past the front of the hotel. Room was comfortable enough however, the toilet was blocked. Went down for breakfast Sunday morning to be told sorry no breakfast on as the gas was off. Strange as the boiler was clearly on with radiators warm. The short experience was just a bit odd, but not many other choices in the centre of town.

We had one of the premium rooms. The one member of staff we saw was nice and welcoming, the bed was comfy and someone obviously had fun decorating. After that it was all quite odd… Fixtures were cheap and not fitted well; the tap twisted about when you tried to use it, the whole disc around the shower controls spun round, the hairdryer kept over heating every few seconds, the only lights in the room were really dim. The main bar / restaurant was shut till 4pm when we checked in and we were told to use the out of hours exit / entrance after 6pm when they would shut again. The out of hours exit was a dark, slippy metal fire escape exiting out the back into some housing court yard. We decided to skip the breakfast between 8-9am and after a luke warm shower in the morning the whole place seemed shut again so we left out the fire escape without seeing anyone. Definitely lots of potential and I wish them well but just too odd for the cost.

Staff were friendly enough but that’s where the good points end I’m afraid. The room had a very bad smell (sweat mixed with eggs), it was noisy with single glazed windows, my friends breakfast had uncooked sausages on it - basically not good. Avoid.

This was a nice stay. But there are points for improvement which would make me think again before booking. Starting positive . Staff could not have been more helpful this was good. Anything you asked for they were willing. No secure bagage storage. Bedroom was ok. The bedding and towels clean. Nice decor.Carpet and furnishings like lights and side tables dusty. The carpet needed a good hoover. It was a shame it let the quality of the room down.

This hotel is absolutely fabulous walked in to find dodgem car tables and bar stools with bicycle cranks and pedals for your feet the barstaff are tremendous and the Guinness is superb we sat in the big seats in the front window people watching then a few drinks later checked in the room was amazing four poster bed ,stand alone bath and a huge fairground wooden horse the room was immaculately clean big shout to the girl cleaning the rooms and the girls on the bar and the kitchen staff and chef (breakfast to die for) the auction house needs you all thanks can’t wait to return