Hotel Marina - Liburnia

The advantage of the hotel is its location. Everything is close, the beach 100 meters, outdoor swimming pool 50 m, indoor swimming pool 50 m, shop 100 m, parking in front of the hotel. There were no problems with parking, but parking is expensive at 12 euros per day. It is not possible to park somewhere nearby without incurring similar fees. The superior room is large enough, comfortable beds, a balcony of adequate size, but beware - noisy ventilation devices operating until 11 p.m. The bathroom is okay, clean. Adequate amount of space in wardrobes. The meals are of very good quality, varied, there is a very large selection of main courses, appetizers and desserts. The restaurant is large, comfortable, with adequate spacing between tables. Seafood prepared well, fish also in a large selection. Wine and beer for lunch and dinner. No queues for buffets. Unfortunately, the outdoor pool was not cleaned. The indoor swimming pool is of an appropriate size and has a good water temperature, but the roof requires renovation, even painting. SPA small but clean and adequate. There are also ping-pong tables. Really close to the beach, actually a hotel on the beach, but very crowded, no natural shade, only umbrellas for rent. The downside was the work of the loungers, they actually did nothing except hide so that no one would want them. For example - not cleaning the hotel deckchairs, a lot of garbage, they did not distribute the mattresses to the deckchairs and left them dirty. When a storm came and broke a tree, devastated a large area with deckchairs, an external company very efficiently removed the broken tree in two hours, and then the deckchair workers raked a few twigs until the end of the day, and they still left a lot of broken glass because they didn't want to collect it.

After three years we wanted to give the hotel another chance and were bitterly disappointed. Positive: The only positive thing is that the safe in the room and the air conditioning (partially) work compared to 2020. Negative: Air conditioning: It is 27/28 degrees in the rooms and the air conditioning does not cool below 24 degrees because it is controlled that way by the hotel. Even cooling these three degrees took five hours at an unbelievable volume. For some that may be enough, but not for us. The air conditioning does not maintain the 24 degrees, but switches off and only comes back on at 24.5/25 degrees. The room has thus heated up considerably again. A technician wanted to come into the room but never came. The poor guy must have gotten lost in the "huge" complex. Food: The food is, as much as we are sorry to have to say, abysmal. At dinner (only 7-9 p.m.) a good 2/3 of the countertops are empty. The little that is there is not replenished, it is often ice cold, the rest is an indefinable mush. The pasta tastes like the risotto, the vegetables and the casserole - namely of nothing. Everything together is unseasoned, unloving and completely overcooked. The kids' corner was completely empty, nothing, nothing at all. For lunch (only from 12:30-2 p.m.) the previous evening's food is again processed into a casserole or stew. Here at least there was bread, which was not the case the night before. We saved ourselves breakfast and dinner. Staff: Reception (especially female) quite unfriendly and when asked questions, rude in an annoyed, arrogant and didactic tone. As if you were stupid, you are told the same thing five times, which neither answers the question nor solves the problem. Example: We had neither soap nor shower gel in the room, whereupon two different reception staff explained to us that we had to press harder because the soap might just have dried up. The containers are empty, there was nothing to press. In two days, nothing was refilled, with various excuses, and we didn't get any soap either. The room is extremely thin, you can hear everything from the adjoining rooms and the hallway. The mattress is awful, as soon as one partner turns, the other is rocked all over. The shower is designed in such a way that when you shower, the whole bathroom is flooded. Conclusion: management failure, what goes on there is dictated by someone. 0 stars, 0 service, price/performance catastrophe as it is not exactly cheap. We left early and will definitely never come back.