Anonymous User
September 30, 2024
No visa on arrival
1. Avoid pitfalls! The Chinese don’t come! The front desk staff of this hotel are fundamentally discriminatory towards Chinese people, especially the man. On the whole, he ignores you and makes racial jokes. When you hand in your passport and return it, there will be something missing, such as an immigration card. You have to ask him for it.
2. The room is small in size, the sound insulation is extremely poor, the bedside lamp does not work, the bed sheets and quilts smell badly, and smell of body odor.
3. When we checked in, we submitted two check-in requests 4 hours apart but failed to complete the check-in process smoothly. The front desk laughed and said that they could not find the Ctrip order and deliberately wrote the wrong room number. The cleaning lady said that there is no room number 36 on the 13th floor. When we asked at the front desk, we were laughed at by the female staff, who thought we were stupid and couldn't find our room. Finally, after checking carefully, we found that the writing was wrong. They re-wrote it and threw it to us. They were unapologetic from beginning to end and ended up with Looking at us with a sneer.
4. I have stayed in too many hotels in Moscow. There is no need to come all the way here to suffer. I have stayed in a hotel in Moscow with the worst service attitude. It is absolutely rubbish! Will not come again!
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