Escarpment Retreat & Day Spa for Couples

Love this place. My husband and I returned for our 6th wedding anniversary after spending the weekend of our wedding here. The place is super nice, cosy, big spa bath and fireplace, though you don’t need it this time of year. One tip though if you do, because it’s summer you do need to pay a $50 cleaning fee. Other than that highly recommend! The highlight by far was the massage by Jess. OMG the best I’ve ever had, and I’ve had a few. Highly highly recommend, I would even travel back up from Brisbane for one of Jess’ massages, highly recommend!

My partner and I stayed for 4 nights, and we do not recommend for the following reasons. Villa walls look solid but don’t be fooled….you can hear the neighbours even at normal conversation levels. Every footstep can also be heard. Villas are supposed to be for couples and on arrival you sign a document agreeing to have no more than 2 people in the villa, however our adjoining villa had 4 people at stages and the same drunken LOUD couple kept us awake with yahooing and noise until 2am! We complained to the onsite manager Carolynn who called them but said she could do nothing and that the couple said they were not being loud…she didn’t even come down to hear for herself even though she is on site. Apparently they were getting married and we were supposed to just put up with it. Quote from Carolynn…. “Perhaps you could have been a little more gracious and understanding to the couple getting married”. This is an unacceptable response considering their actions totally wrecked our stay. A wedding isn’t a free pass to being inconsiderate. Whilst the villa was clean and tidy inside, the outside grounds including lookout were overgrown and there were some maintenance issues. The AC was very loud even on silent mode (which made it hard to sleep) and the kitchen downlights kept flickering. The large feature bathroom window where the spa bath is had cobwebs and mould of several different colours…black, slimy grey and red (never seen red mould before), and the area it looked onto was pretty disgusting and looked like it hadn’t been cleaned in years. The breakfast was excellent, and the bed was very comfortable. To summarise, I think Escarpment is overpriced considering its dated décor (1980s?) and level of maintenance and we do not recommend it…especially for couples looking for a quiet romantic getaway. We will never stay there again.

If you are looking for peace and quiet and to get away from it all in idyllic surroundings this is the place for you - especially if you like accommodation that transforms you back to a bygone era. The colonial charm and picturesque gardens were magnificent but the only negative was the extremely poor TV reception. Lucky they have a DVD player in the rooms and while the TV reception was understandable considering the location - high in the hills - for the price we paid you would think they would have better reception. But overall still highly recommended.

On arrival at the gate the sign says “ Luxury Accommodation & Spa” What a joke! We were incredulous as we walked through the house, verandah furniture that should be dumped, mould on ceilings & screens, filthy windows, mould in bathroom, just old and unloved! The list goes on…Do not believe photos at all! Only positives were the beds and massages by 2 lovely masseuse! Mt Tambourine is just beautiful and the people,food, wine was wonderful! Carolyn was not helpful and I believe should not be in the customer service or for tourism industries at all!

Stayed in the “the edge” house at the escarpment.. what a total disappointment for accomodation. Do not believe the photo of this house as it must have been taken many years ago.. the house and verandah screens were broken and green with dust and mould. the verandah furniture ready for the dump with cushions stained and unusable until we requested clean sheets to cover them. The view from the house verandah and lovers lookout was overgrown and not visible. Felt the need to wash any crockery before use.. While some requests regarding the cleanliness were met it was not done graciously. The beds were comfortable and the ladies that attended to my massage were fantastic. Not value for money at all..

Three nights at The Edge house and disappointed by the lack of maintenance, stained chairs, mould, cobwebs, old dated furniture not to mention the overgrown gardens ….. you couldn’t see the view ! Thank goodness for the amazing massage I had, the wonderful people I was with and the serenity This place really needs some TLC !!