Tui Blue Palm Beach Hammamet

Very nice hotel, staff and food was great, but the booking wasn’t as good as it should be

Our trip just finished and had a great time during our stay in the hotel. All people are very nice and warm. Animation team with Dino and Nino were lovely and always did their best to entertain people whole day. Shows were amazing and fun. Also nice meeting new people in the hotel; it was easy because the hotel is not too big. Our cleaning team and especially yossri and Sondez were very kind and helpful. The door of the toilet made much noice and they fixed it immediately when explained to oil. Also terrasdoor did not lock but after they fixed it, it was fine. Ahmed from the restaurant was also always very kind and helpful. Food was delicious. Also the bartenders were really great. Thanks to all the people that made our holiday great, you know who you are :-). We will definitely come back one day… greetzzzz Kim VR

Our 12th visit to Tunisia and around 25 holidays in Egypt and Morocco - we are big north Africa fans for our holidays. Mixed feelings about this hotel. We visited the last week of November and the weather was fantastic. The hotel was very quite which was perfect for us - very chilled out. Very few children which suited us too. The room was newly decorated (level of finish wasn't brilliant in areas), not a big room and the open plan bathroom not our preference. Sadly, service was hit and miss. We have had far better in Tunisia - although some of the staff were brilliant, some were surly and downright rude on occasion. Really enjoyed the food in the Cullinarium (lamb) , however the dining room experience and food was average at best. At dinner time the restaurant stank of fat and grease (lack of extraction?) with slippy floors. Food choices were often poor - fresh fruits, breads were very limited with popular dishes not refilled. Not all bad, the poached egg guy was great on a morning and we enjoyed the food and service in the snack bar at lunchtime the couple of times we tried it. The beach in front of the hotel was covered in seaweed (nothing to do with the hotel) however the hotel's beach area was badly neglected and in a poor state - see photos. Sadly, the beach heading away from the hotel was truly awful - covered in litter, rubbish and debris (not the hotels fault) For us, the negatives outweighed the positives and we look forward to returning to Tunisia in March and April 2025 - but not to this hotel.

We have done a few all-inclusive holidays over the years, but this was by far the best food we have experienced, surpassing even our trips to Mexico and Dom Rep. If anyone states the lack of choice or taste, they are very fussy. Lived the local dishes and great salad options, cous cous was as light as a cloud. Lamb, beef , steak all well cooked and super fresh pizzas. We enjoyed the entertainment in the evenings, and the team are a credit to you. My only flaw was I thought some of the local alcohol was not to a decent standard, and some of the cocktails were disappointing. Mixers were also flat at times as poured from bottles, but as I say, I wouldn't let this put anyone off. Weather was a bonus all week as I went to put my heating on as we got home I already miss the place.

This is a lovely little resort, and there are many excursions for those who don’t want to stay in all week. There’s a good range of activities while you’re here, the tennis courts are lovely and the pools are very alluring. The food is lovely - lots of choice. During breakfast it’s more or less the same but there is good variety in the afternoon and evenings. It isn’t everyone’s cup of tea but I appreciate their attitude to food waste and oftentimes I’ll see that they’ve reprepared something that was made prior - food safety wise I am aware of someone else staying that did get food poisoning but it doesn’t seem to be a mass issue. The tables occasionally didn’t have any cutlery and were only half cleared, leaving us to scout around other tables for cutlery and wander around with full plates for a seat. The hotel room is very comfortable and airy, although after September they do not have air conditioning on which we only found out when we got there, so we slept with the windows open which suited us fine. There was someone else’s bikini in our cupboard when we arrived, which reception tried to say was from it falling off the above balcony. Whilst physics wise it didn’t make sense, I did get the feeling that throughout the stay the housekeeping don’t clean very deeply, but I will say they’re here every day :) The staff are super friendly, especially the sports team. We found ourself a bit confused with the check in process at the start but that’s about as much mental work as we needed to execute. I will mention that one of the main team we noticed all week was making efforts to charm the female guests, and on a couple of occasions we’d see him touching and taking women back to their rooms - I think we felt weird about this primarily because he was still in uniform and morally I was indecisive on how appropriate that was. Overall, we had a good stay! I would say I probably wouldn’t pay prices that weren’t off peak, but that’s just based on my prior experiences with holidays. Although, it was a very pleasant introduction to TUI Blue at a very attractive price and I would consider it good value for what you get :)