Anonymous User
December 15, 2024
The room I booked on Ctrip, due to renovations upstairs in the hotel, started making noise from the electric switch at around 4 a.m. for 2 consecutive mornings. I checked out early because it was too noisy, but the hotel refused to give me a refund. They said I couldn't wait next time. The decoration is noisy and it's not good to live in her house. They just won't refund, which means they can't refund anyone they want. It's too bad. I will never go there again. Be careful when booking a room.
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