Hotels in Western Suburbs, Mumbai

Very convenient for the airport. Very pleasant and smooth check in. Larger than usual rooms with everything I could need including a great selection of food to order, very clean, and great included breakfast. What stood out most though was how friendly and helpful the staff were. Everyone made me feel welcome. Thank you.

Light system problem. The hold room was light on just to go to the toilet. Housekeepers didn't realise empty bottles of shower gel. All others are perfectly well, especially staff Mr. ATHARVA KADAM has been helping us with kindness and care with hospitality services mind.

Hotel is quite old but still worth it for the vibe and ambiance. Definitely recommend staying as it is one of a kind hotel in all of India.

Good for business but too far from all exciting spots with the traffic in Mumbai it’s hard to see anything else

From the moment I arrived at Taj Santa Cruz, I was impressed by the warm and gracious hospitality that the Taj brand is known for. The hotel’s elegant design blends classic luxury with contemporary style, creating a welcoming atmosphere that instantly puts you at ease. Room & Comfort My room was spacious, beautifully appointed, and equipped with all the modern amenities I could need. The bed was exceptionally comfortable, and I loved the thoughtful touches like the plush bathrobes and the aromatic in-room tea selection. Dining Experience The dining options at Taj Santa Cruz are truly outstanding. I especially enjoyed the breakfast buffet at Tiqri, which featured a delicious spread of both Indian and international favorites. The highlight of my dining experience was a memorable dinner at China Inc, where the flavors were authentic and the service was impeccable. Service The staff at Taj Santa Cruz went above and beyond to make my stay special. From the efficient check-in process to the friendly concierge who helped me with local tips, I felt genuinely cared for throughout my visit. Location & Convenience Situated conveniently near the Mumbai airport, the hotel is perfect for both business travelers and those with early flights. Despite its proximity to the airport, the rooms are remarkably quiet and serene, providing a perfect escape from the city’s hustle and bustle. Final Verdict Whether you’re traveling for business or leisure, the Taj Santa Cruz is a true gem. Its combination of luxury, comfort, and heartfelt service makes it a top choice in Mumbai. I wouldn’t hesitate to stay here again.

We stayed here during our long one-day transit in Mumbai. The hotel is very close to the airport (just 5-10 minutes away), making it easy to transfer early in the morning. Overall, I was very happy with the stay. In room dining food was tasty. However, check-in took some time as they required us to create an Accor hotel account and download the 'Accor Key' app to generate a digital room key. I believe this process is unnecessary and time-consuming for short-term stays. Additionally, both the hotel and food are more expensive in Mumbai compared to other cities.

My husband and I used to frequent Taj Lands End in Bandra a few years ago. At that time our office was in the Andheri area so this was a good option. Heading back to this hotel several years later, I can see the hotel needs an uplift.  I generally had a good stay, bar 2 incidences: 1. Although there are 4 lifts available to the rooms, there were incidences of unavailability of all lifts, many times for up to 10-15 minutes. The lifts would be on the higher floors and then bypass all other floors. Frustrating. 2. The room I was in was privy to the loud music and raucous screams of a group either on the floor above or below mine (I honestly couldn’t tell) which started at 3am and didn’t end until sunrise.

Very helpful staff, especially helping me with calling an Uber, and directing it to the right place. I made a mistake on arrival and went to the Lemon tree hotel. The taxi mis-input the address. The Lemon tree premiere is only 6 or 7 minutes from the airport. Should have taken an Uber in the first place. Breakfast was very good.