Occidental Hotels & Resorts Hotels in Murcia

Staff and service excellent, room was very clean, very happy with the food available and the price, as well as the fact that there is on-site parking. The only negative was the beds - mattresses were too hard and pillows too deep for me. Didn't sleep very well.

After staying in Murcia for several days, the Seven Crown Western Hotel is an old store newly renovated. The whole room is relatively brief and cozy, and it is relatively comfortable to live in. It's not far from the cathedral, and it's very convenient to walk in less than 10 minutes. The price is high, and the cleaning service is very good. However, it is recommended to bring your own WIFI, the hotel wireless network is not very easy to use.

Fantastic location right in the center of Murcia and everything we needed was close by. Check in was terrible as the receptionist was more interested in checking a couple out that arrived after us. When we did check in it was so quick we wasn’t told anything about the hotel facilities (where the restaurant/bar was, wifi code, what was close to the hotel etc… A map of the area would have been nice. Room was spacious and clean with a fully stocked room bar/fridge

Convenient playing at the front desk. The front desk is very good. There are several restaurants and bars near the hotel. Suitable for playing and small stays.

The fact is that they have done a lot of cooperation with us. If it is true that we found some unimportant details at the beginning, due to the inconvenience caused to you, they did not provide them with a bottle of cava, but they themselves provided it. Many details. The room facilities are complete and detailed. It must be said that only the details of the bathroom make us fall in love.

To say that this hotel was disappointing is an understatement. We arrived at around 10:45 pm on June 5th. When we arrived, we asked if there were any places open to eat. They informed us that their restaurant closed in 15 minutes, so they couldn’t help us. We asked if they could recommend someplace to which they responded that we could walk 20 minutes “that way” and maybe something would be open. No offer of calling a taxi, nothing. We were underwhelmed with the staff already, but when the elevator door opened, we were hit with a smell that I can only describe as dirty gym socks. Then we opened our room. The ever present odor remained, but we were greeted with a whole new set of issues. It was hot, and there was no way to regulate the air. There was a poorly patched hole on the wall inside the door with some brown substance smeared/dripped down the wall. The curtain was shredded as if a cat had been hanging from it. There were broken tiles in the bathroom. The toilet seat was broken (when you sat on it, it slid to the right). One tile was so loose next to the bathroom door that my husband almost lost his balance. Mirrors were dirty. There were lipstick prints on the windows. One of the most disturbing things was that when I picked up the hairdryer, it was sticky. So gross. So, the next morning, we got up to get breakfast only to find out there was no breakfast menu. Also, no lunch menu. So, we did have a tea and a croissant while we watched the kids at the daycare that functions outside of the hotel interact. That was the best part of the experience. During breakfast, we booked another hotel in town. We left for the day. We stopped by and checked into our new hotel which is lovely. We returned to Sercotel to retrieve our bags and check out. So, we paid for four nights in advance. We stayed one; that’s how bad this place is. Also, to add insult to insult, when we checked out, they tried to charge us $44. I told them that we paid in full in advance. The clerk suggested that maybe we had dinner!!!!! NOPE!!! In the end, they couldn’t explain the $44 charge and told us we didn’t have to pay it. Gee. Thanks for not charging us money that we didn’t owe you. Do yourself a favor. Never. Ever. Book. Here.

We spent a week at the Azarbe. The hotel is spotlessly clean and the food is very good. There is a menu of the day which is excellent value and plenty of choice for breakfast. The most outstanding thing about the Azarbe is the amazing staff, particularly the reception staff. Nothing is too much trouble for them. They even booked a dentist appointment for me when I lost a tooth on the Friday night. Sara was especially helpful and friendly, as we're the two gentlemen on the desk. The waiter in the breakfast room brought me gluten free products every morning when we went in. Would highly recommend this hotel to anyone

Estuve el pasado viernes día 13/10/2023, y reservé una suite. Indicar que el baño está casi tan grande como la habitación, con su bañera de hidromasaje que no use, pero que tenia. La cama era de las dimensiones indicadas, pero el olor de la habitación, era insufrible. Cuando llegue, las ventanas estaban abiertas de par en par, luego eran conscientes de ello. Baje a recepción y lo indique ( la chica exquisita) y me dijeron que enviarían al servicio, ya que yo salía hacer unas gestiones. Cuando llegue, el olor igual y las ventanas de par en par. Habitación 523. Una pena que lo que podía hacer estado bien, suponga un no volveré, por si acaso. El tema del olor en las habitaciones, posiblemente de la ventilación debe corregirse, dada la mala imagen que te llevas. El parking, para coches muy pequeños y fuera del hotel. Avise de que el vehículo era grande y el chico que me acompañó quería que lo dejara en una plaza que no entraba. Lo pude acomodar en otra, con muchísima dificultad. Y cuando fui a salir, pues no podía, dado que habías vehículos que me impedían salir. Un poco de cuidado con estos detalles también vendría bien