Guest User
February 4, 2025
We had the misfortune to be staying at the Leopard Hill's resort this past week. There were some very unique experiences that we had at this place, something that we had never experienced previously... At least I have been fortunate to have stayed at places where the owners and the staff of resorts, hotels and even hostels have been kind enough and understand that their business comes from guests and tourists. However, for the very first time, I had the following experiences, which has been an eye-opener for me: 1. If the guests did not like the food, its their problem - During the stay, at every meal, we did give the feedback that the food is average to below average. The veg food was average at best and twice it happened that the pulses (Lobia beans first night and chana on the next day's lunch) were not even boiled enough to be edible. I am personally not someone who is too fussy over food while travelling and I gave the feedback and had the rotis with dal. The fellow guests who were non-vegetarians expressed that the chicken preparation was absolutely horrible and conveyed it in a polite way to the owner, who was also doubling up as the cook ***** with his wife (apparently their cook had been let go a week back). This continued at every meal through the stay of 3 nights and 4 days. In some of the dishes, you could literally see the chicken pieces floating on oil, once again this feedback was provided to the owner-cum-cook. At the end of the stay, while checking out when we told the owner that the quality of the food was not up to the mark, his response was... "Agar aapko khaana acha nahi laga to mai kuch nahi kar sakta"... indicating that it is the guests' fault if they do not like the food. And he will not take any feedback or make any improvements. 2. Switching off the power to a room when the guests get 30 mins late for check-out - Could not believe that anyone would do this until they actually did it. We had returned from the safari at 10:30 post which we had breakfast, got fresh, packed and checked out... We had an elderly person ***** with us and by the time we were able to check out, it was a few minutes after 12:00 PM. The checkout time conveyed to us was 11:30.. So its 30 minutes late. The owner shut down the power at 12:00, forcing aunty to get ready in the dark and not just that, the staff entered the room and refused to go out for few minutes to allow the guest to get ready. None of us had ever experienced this kind of behavior. It wasn't a case where we were checking out hours late or if there were guests waiting to check-in. There were no guests and we had requested that we be allowed 30 mins extra as we had barely returned from the safari and needed time to pack and check out. 3. The owner refused to cook veg food on the last night and asked the guest "Mujhe kya sapne me aayega ki aapko veg food chahiye" (Will I get a dream that you need veg food?) I am the vegetarian and this incident happened on the last night. After havi