Guest User
April 29, 2024
The reason I chose this room was for the jacuzzi tub but there was no way to plug the tub and make it hold water; the plug in the drain was broken off and the knob that seemed like it may also stop the water did nothing. The deadbolt on the door of my room was missing. There is no way to close the bathroom door - the original latch was broken so they installed a cheap hook that was missing the latch. The ceiling of the tub looked like a crime scene splattered with something red. On top of all that, I had a loud neighbor until 1 am and there was no management on site to deal with it. They played loud rap music, sang and partied and my wife and I were helpless to do anything. This was my worst ******* stay ever. I booked this through *******. When they asked the facility to refund my money, the hotel refused.