GemSuites Hotel and Serviced Apartments Riverside
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1 room, 2 adults, 0 children
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GemSuites Hotel and Serviced Apartments Riverside
GemSuites Luxury Serviced Apartments and Hotel, Nairobi, 00202, Kenya
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Highlights
Delicious breakfast
Ideal location
Free parking
Lots to doAmenities
Restaurant
Golf course
Outdoor swimming pool
Hot springs
Sauna
Spa
Massage room
Gym
All amenities
Property Description
With a stay at GemSuites Hotel & Apartments, Riverside in Nairobi (Kilimani), you'll be within a 15-minute drive of United Nations Office at Nairobi and Nairobi National Park. This luxury hotel is 8.4 mi (13.4 km) from Thika Road Mall and 0.6 mi (0.9 km) from Central Park.
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8.2/10
Cleanliness8.2
Amenities8.2
Location8.2
Service8.2
All 32 reviews
Surroundings
Airport: Wilson Airport
(9.7 km)
Airport: Jomo Kenyatta International Airport
(21.3 km)
Train: Nairobi Railway Station
(7.1 km)
Train: Imara Diama Railway Station
(15.6 km)
Landmarks: The Travelling Telescope - Nairobi Planetarium
(120m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Suite
Bedroom 1:1 Queen bed
Non-smoking
Private bathroom
Refrigerator
Electric fan
Toothbrushes
Check Availability
10
Apartment Bed 1
Bedroom 1:1 King bed
Non-smoking
Private bathroom
Refrigerator
Electric fan
Microwave
Check Availability
17
Apartment Bed 2
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
Non-smoking
Private bathroom
Refrigerator
Electric fan
Microwave
Check Availability
Guest Reviews
8.2/10
Very Good
32 reviews
- Cleanliness8.2
- Amenities8.2
- Location8.2
- Service8.2
Average for similar properties in Nairobi
Review summary
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Exceptional Staff and Hospitality: The team consistently receives praise for their friendliness, professionalism, and attentiveness. Many users noted the staff's ability to create a 'home away from home' atmosphere.
Guest User
November 6, 2025
Awesome experience. Great services and delicious food. Of course you have to visit the spa. The staff are amazing and very helpful. I am definitely going to go back. The rooms are very spacious and clean.
Guest User
August 8, 2025
I had the best stay. The hotel is beautiful, the staff is amazing and helpful. I was travelling with my 4 month old daughter and they were so helpful. Anna looked after my baby while I got a massage. The suite was super clean and super spacious. The breakfast was great with a lot of variety. Overall, it was a beautiful experience.
Harry K
August 3, 2025
GemSuites, Riverside is the place to stay while in Nairobi. The facilities are excellent and very well maintained. The staff is professional, friendly, and go out of their way to make the visit exceptional. We stayed in a two bedroom furnished and serviced apartment, which I highly recommend. It was spacious, comfortable, and unpretentious. Having room service from their in-house Argenti Restaurant, with a vast menu, was an added bonus. We are definitely going back.
Jin J
May 28, 2025
The staff are all very nice, especially the manager, Benson. He was exceptionally welcoming and helpful throughout my stay. They are also committed to improving the hotel facilities and they have a plan to provide guests with an even better experience.
Curious29774055092
April 19, 2025
Had a wonderful stay at the GemSuites apartments with my golfing friends. The staff were friendly and courteous. The food was lovely too. Will definitely stay there again and look forward to my next visit to Kenya. Keep up the good work. A wonderful experience.
Triphtghh
March 11, 2025
Gemsuites is one the best hotels i have stayed with in Africa,I am on business trip with my colleagues under MKOPA Friendly staff but I applaud Damaris at the Front Desk,she is just Gem!!...she made my stay most memorable swift ,easy during check-in, solving our little issues with ease and on time.... This is my to go home in Kenya... .... Rooms are perfectly done...improve on the AC Kudos to Gemsuites Luxury Apartments and kudos to Damaris ...keep up the Excellent work...!! ......I shall be back..
Guest User
February 8, 2025
I have been here for over 2 months now and I really love the place, the hospitality and the staff are so amazing , the food choices are a bit limited however the beautiful ambiance and friendly staff make up for it. It’s so quiet too very conducive for work and online meetings.
Cathy O
February 7, 2025
Amagove Millicent was excellent. She had great customer service and ensured our meeting went well. The food was delicious and I liked the ambience too. I would highly recommend Gemsuites for your meetings. They have a great rooftop too!!!
Services & Amenities
Most popular business facilities
Restaurant
Golf course
Off-site
Outdoor swimming pool
Hot springs
Additional charge
Sauna
Additional charge
Spa
Additional charge
Massage room
Gym
Private parking
Free
24-hour front desk
Luggage storage
Bar
Nightclub
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free
Restaurant
Outdoor swimming pool
Spa
Gym
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Shuttle service
Additional charge
Business services
Conference room
Additional charge
Business center
Postal service
Fax/copying service
Multi-function room
Front desk services
24-hour front desk
Lockers available
Concierge service
VIP check-in service
Express check-in and check-out
Luggage storage
Languages spoken
English
Kiswahili
Food & drink
Snack bar
Bar
Room service
Public areas
Water purifier
Elevator
Vending machines
BBQ
Additional charge
Picnic area
No smoking in public areas
Smoking area
Garden
ATM
Health & wellness
Golf course
Off-site
Hair and beauty salon
Gym
Massage room
Sauna
Additional charge
Turkish bath (Hammam)
Foot bath
Spa
Additional charge
Hot springs
Additional charge
Beauty and makeup
Body care
Activities
Nightclub
Cleaning services
Clothes steamer
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for children
Children's meals available
Accessibility
Stair-free main entrance
Accessible rooms available
Safety & security
First aid room
First aid kit
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: after 12:00
Check-out: 07:00–10:30
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineAmerican, Continental, Full English/Irish, Halal, Vegan, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:US$5.00 (approx. SAR 18.75) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the hotel
Property Description
- Number of Rooms: 75
Phone:+254-204289100
With a stay at GemSuites Hotel & Apartments, Riverside in Nairobi (Kilimani), you'll be within a 15-minute drive of United Nations Office at Nairobi and Nairobi National Park. This luxury hotel is 8.4 mi (13.4 km) from Thika Road Mall and 0.6 mi (0.9 km) from Central Park.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a steam room. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at Argenti, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Nairobi? This hotel has 431 square feet (40 square meters) of space consisting of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 94 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 55-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a steam room. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at Argenti, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Nairobi? This hotel has 431 square feet (40 square meters) of space consisting of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 94 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 55-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What are the check-in and check-out times at GemSuites Hotel and Serviced Apartments Riverside?
Check-in time at GemSuites Hotel and Serviced Apartments Riverside starts at 12:00, and check-out time is by 10:30.What are the check-in and check-out times at GemSuites Hotel and Serviced Apartments Riverside?
Does GemSuites Hotel and Serviced Apartments Riverside have a pool?
Yes, GemSuites Hotel and Serviced Apartments Riverside has a swimming pool for guests.Does GemSuites Hotel and Serviced Apartments Riverside have a pool?
Are pets allowed at GemSuites Hotel and Serviced Apartments Riverside?
No, pets are not allowed at GemSuites Hotel and Serviced Apartments Riverside.Are pets allowed at GemSuites Hotel and Serviced Apartments Riverside?
Does GemSuites Hotel and Serviced Apartments Riverside serve breakfast?
Yes, GemSuites Hotel and Serviced Apartments Riverside serves breakfast for guests. Breakfast options include American, Continental, Full English/Irish, Halal, Vegan, Vegetarian style. Does GemSuites Hotel and Serviced Apartments Riverside serve breakfast?
How much does it cost to stay at GemSuites Hotel and Serviced Apartments Riverside?
Room prices at GemSuites Hotel and Serviced Apartments Riverside vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at GemSuites Hotel and Serviced Apartments Riverside?
How to get to GemSuites Hotel and Serviced Apartments Riverside from the nearest airport?
The nearest airport is Wilson Airport, located about 22 mins from hotel by car (9.7 km) away.How to get to GemSuites Hotel and Serviced Apartments Riverside from the nearest airport?
What’s the cancellation policy at GemSuites Hotel and Serviced Apartments Riverside?
The cancellation policy at GemSuites Hotel and Serviced Apartments Riverside depends on your room type and booking terms.What’s the cancellation policy at GemSuites Hotel and Serviced Apartments Riverside?
About This Property
| Nearest Airport | Wilson Airport |
|---|---|
| Distance to Airport | 9.74KM |
| Nearest Train Station | Nairobi Railway Station |
| Distance to Train Station | 7.11KM |
| Average Price From | SAR695 |
| Hotel Star Rating | 4 |