Novotel Nairobi Westlands
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Nairobi

Novotel Nairobi Westlands

Opened in 2024
No.12 of 4-star Select Hotels in Nairobi
Lower Kabete Road Westlands, Nairobi, 00600, Kenya
Show on Map
Step into a captivating fusion of cultures at the Novotel Nairobi Westlands, situated in the lively business area of Nairobi. The Hotel's sophisticated 347 rooms & suites, diverse meeting & event spaces, international dining venues and an intimate spa for wellness, offer a delightful experience to both business and leisure travelers. Begin your journey with a taste of Kenya's iconic Masai Mara at our bar, where the spirit of the savannah dances through every sip.Show More
We Price Match
hotel overview picture
Last booked 11 hrs ago
Highlights
Excellent service
Sparkling clean
Airport pick-up available
Free parking
Delicious breakfast
Show More
Amenities
Sunbathing area
Outdoor swimming poolFree
Sauna
Massage room
Executive lounge
GymFree
Private parkingFree
Priority airport pick-up
All Amenities
Property Description
Step into a captivating fusion of cultures at the Novotel Nairobi Westlands, situated in the lively business area of Nairobi. The Hotel's sophisticated 347 rooms & suites, diverse meeting & event spaces, international dining venues and an intimate spa for wellness, offer a delightful experience to both business and leisure travelers. Begin your journey with a taste of Kenya's iconic Masai Mara at our bar, where the spirit of the savannah dances through every sip.
Show More
4.5/5
Great
The security is good. People were polite. It is recommended to try their food
All 30 Reviews
Surroundings
Airport: Wilson Airport
(9.3 km)
Airport: Jomo Kenyatta International Airport
(20.8 km)
Train: Nairobi Railway Station
(6.7 km)
Landmarks: Westgate kids club
(280m)
Landmarks: Westgate Cinema
(300m)
View on Map

Rooms

Guest Reviews

Services & Amenities

Policies

Superior King Room
10

Superior King Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Doorbell and phone alerts
Room Details
Check Availability
One-Bedroom Executive King Suite
11

One-Bedroom Executive King Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
Deluxe One-Bedroom King Suite
7

Deluxe One-Bedroom King Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
Presidential Suite, 3 Bedrooms, Living Room, Kitchenette-2 King Beds, 2 Twin Beds
5

Presidential Suite, 3 Bedrooms, Living Room, Kitchenette-2 King Beds, 2 Twin Beds

1 King bed
Non-smoking
Private bathroom
Private toilet
Connecting rooms
Heating
Room Details
Check Availability
Executive King Room
11

Executive King Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Superior Room With 2 Single Beds
6

Superior Room With 2 Single Beds

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
Hide Room Types

Guest Reviews

4.5/5
Great
30 reviews
Verified Reviews
  • Cleanliness4.4
  • Amenities4.4
  • Location4.7
  • Service4.4
Average for similar properties in Nairobi
Most Mentioned
AI Summary
Guests appreciate the modern amenities, such as the unique lobby and separate leisure areas. The staff's enthusiasm and friendly service enhance the overall experience.
M‍i‍a‍a‍a‍a‍a‍a‍a‍X
December 31, 2024
Here are some details for your information: Reason why you should not stay unless they could change: 1.picking up us from NBO termination to the hotel like 20mins for 5k and even no water provided when picked us, while i happened stayed in a much more expensive hotel in Mobasa only charged 3.5k with iced water and 1 hour trip. 2.the room has some smell from its new facility,very distinguish as i step in, the towel on top shelf of the shower room always has the same smell,very uncomfortable 3.what im most mad at, was someone took away our one set of brush, slipper,and the welcome chocolates. just because we dont need them for one night,i found it on the second day leaved a note with tip,someone only took the tip away but dont give me what i asked for. 4. One of The elevator has been broken since the second day and sometimes two of them, luckily I am only given room on the 3rd floor Good thing is: the coffee is kinda okay and the table in the room is kinda remarkable
R‍o‍n‍o‍ ‍L‍i‍ ‍Y‍a‍h‍o‍o
January 21, 2025
Brand new facility, the location is convenient, the environment is quiet and lively, many dining options nearby, the service is very efficient and the security is tight to give travelers a sense of safety. I will definitely come again.
M‍A‍N‍ ‍L‍U‍N‍G
December 4, 2024
The security is good. People were polite. It is recommended to try their food
G‍u‍o‍g‍u‍o‍-‍a‍p‍p‍l‍e‍5‍2‍2‍2‍2‍2
October 12, 2024
The lobby is nicely decorated, and the service attitude of the service staff is also very good. However, the service in the room is very poor, and the experience is very bad. There are small garbage on the toilet floor, and the bath towels are also very dirty on the sink. It is very strange that there is no trash can in the toilet. convenient. In the morning the waiter came to clean while we were having breakfast. I threw away the cup my friend drank from, and also threw away my new face towel. It’s unbelievable, what kind of behavior is this, adding fuel to the fire. The pillows are very high and very uncomfortable to sleep on.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 25, 2024
Have lived here for more than a month, as comfortable and convenient as ever
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 12, 2024
Very good, very family-friendly, very hygienic, and the service attitude is quite good
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 25, 2024
Nice environment, decent service
Original TextTranslation provided by Google
s‍k‍y‍g‍o‍n‍g‍4‍4‍4‍1
November 12, 2024
Very good, good service
Original TextTranslation provided by Google

Services & Amenities

Outdoor swimming pool
Gym
Bar
3 Restaurants
Cafe
Conference room
Kids' club
3 Restaurants
Gemma's Kitchen & Bar
Certifications: Halal restaurant
Style: A la carte, Buffet
Cuisine: International, Italian
Open for: Breakfast, Lunch, Dinner
Special dietary options: Gluten-free, Vegetarian
Ambience: Family-friendly, Modern
Dining options: Reservations available, Outdoor tables
Business hours: [Mon - Sun] 06:30-23:00
Social Hub
Certifications: Halal restaurant
Style: A la carte
Cuisine: International
Open for: Afternoon tea
Special dietary options: Gluten-free, Vegetarian
Ambience: Modern
Dining options: Reservations available, Outdoor tables
Business hours: [Mon - Sun] 10:00-22:00
Trunk & Tandoor
Certifications: Halal restaurant
Style: A la carte
Cuisine: Indian
Open for: Lunch, Dinner
Special dietary options: Gluten-free, Vegetarian
Ambience: Family-friendly, Modern, Romantic
Dining options: Reservations available
Business hours: [Mon - Sun] 12:00-01:30 the next day
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Limited parking spaces Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern, Asian, Continental, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 17 years old and under
$15.00 (approx. AED 55.10) per person
Adult
Buffet:$30.00 (approx. AED 110.19) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of $100.00 (approx. AED 367.30) is charged.
Deposit Payment Methodscash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: $20.00 (approx. AED 73.46) per pet per night

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2024
  • Number of Rooms: 351
Step into a captivating fusion of cultures at the Novotel Nairobi Westlands, situated in the lively business area of Nairobi. The Hotel's sophisticated 347 rooms & suites, diverse meeting & event spaces, international dining venues and an intimate spa for wellness, offer a delightful experience to both business and leisure travelers. Begin your journey with a taste of Kenya's iconic Masai Mara at our bar, where the spirit of the savannah dances through every sip.

Frequently Asked Questions

What are the check-in and check-out times at Novotel Nairobi Westlands?

The check-in time at Novotel Nairobi Westlands is 15:00 and the check-out time is 12:00.

Does Novotel Nairobi Westlands have a swimming pool?

Yes, Novotel Nairobi Westlands has a pool.

Are pets allowed at Novotel Nairobi Westlands?

Yes, pets are typically allowed at Novotel Nairobi Westlands, but it's always best to call ahead to confirm.

Does Novotel Nairobi Westlands provide breakfast?

Yes, Guests staying at Novotel Nairobi Westlands can enjoy breakfast during their stay. Breakfast option(s): Western, Asian, Continental, Vegetarian.

How much does it cost to stay at Novotel Nairobi Westlands?

Prices at Novotel Nairobi Westlands are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Novotel Nairobi Westlands?

The closest airport is Wilson Airport, and it is about 19 mins from hotel by car (9.3 km).

What is the cancellation policy for Novotel Nairobi Westlands?

The cancellation policy for Novotel Nairobi Westlands varies depending on the type of room and booking conditions.

Does Novotel Nairobi Westlands offer airport transfer services?

Yes, Novotel Nairobi Westlands offers airport transportation for guests. We suggest you call ahead to confirm details.

About This Property

Nearest AirportJomo Kenyatta International Airport
Distance to Airport20.83KM
Nearest Train StationNairobi Railway Station
Distance to Train Station6.66KM
Average Price FromAED1776
Hotel Star Rating4